James Austin, DO

Rapid Care Family Medical Clinic

Family Medicine

Albertville, AL

The reviews listed below were collected independently of Rapid Care Family Medical Clinic through rater8. Each review represents an authentic and verified patient experience.

He Does NOT take the time to LISTEN UNDERSTAND, CARE OR EVEN AS MUCH TRY TO HELP the slightest. ABSOLUTELY NO BEDSIDE MANNERS. HAS THE NURSE TO RETURN TO THE ROOM WITH DIFFERENT INFO THAN WHAT HE PROMISED & STATED HIMSELF UPON his 3-4 Min. Visit & stated when EXITING the room. HAS 0 RESPECT 0 WILLINGNESS TO HELP REGARDING MENTAL HEALTH or EVEN REFER Patient TO SOMEONE WHO WILL HELP Mental Health is a VERY SERIOUS DEVASTATING ILLNESS & TOTALLY overlooked by DR's who DON'T take time to LISTEN & rather JUDGE the Reason-Causes Of such Life Altering Illness & Medications Patient has taken for YEARS! AT LEAST help short-term until Patient CAN BE SEEN QUICKLY BY A CARING WELL MANNERED Dr WHO WILL LISTEN & CARE. Not Everyone is out to get Meds to get high,Sell,ETC, MANY have a Family & In DIRE NEED OF HELP I pray no one else feels/Is Judged & Left Hopeless, Out the door with NO HELP Money they didn't really have-Left Feeling like a NOBODY. I've seen/heard IT MORE THAN ONCE at this Office SAD!

May-2025

He could spend a little more time with his patients but I like him 😄

May-2025

Always a blessing going to a Dr and his staff that actually listens to what is happening and does what it takes to help you get better

Apr-2025

I've being seeing Dr. Austin for many years. I truly believe the Lord put me with him. He has saw me through some very dark, difficult, and some of the saddest times in my life. And he did it with love, understanding, and patience. Thank you Dr. Austin for ALL YOU and YOUR PRECIOUS STAFF and LOVELY WIFE have done for me

Apr-2025

He doesn't listen to his patients, he's in and out in less than two minutes and i

Apr-2025

Fast and friendly!!!

Apr-2025

Dr. needs to spend quality time fully listening to the patient reasons for being there before jumping so quick conclusions of what he thinks/ "may could be" the medical issue. Serious medical problems can be over looked just rushing in patients rooms without really listening, though being there over 2 1/2 hours was excessive for less than 5 min of his time.

Apr-2025

He is great, his medical staff Lindsay is super great!

Apr-2025

He was exceptional at helping me with my issue and he took very good care of me and he was kind

Mar-2025

Only been one time.

Mar-2025
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