Orthopedics: Orthopedic Surgery of the Hand, Wrist, and Elbow
Springfield, MA
4.9
834 Ratings
366 Comments
Dr. Jacqueline Vanderzanden is a Board-Certified Orthopedic Surgeon, specializes in hand, wrist, and elbow surgery, and holds an affiliation with the Baystate Medical Center.
Dr. Jacqueline Vanderzanden is a Board-Certified Orthopedic Surgeon, specializes in hand, wrist, and elbow surgery, and holds an affiliation with the Baystate Medical Center.
The reviews listed below were collected independently of New England Orthopedic Surgeons through rater8. Each review represents an authentic and verified patient experience.
Very knowledgeable of her job. She explained everything to me.
Jun-2024
Super Doc! Very professional, helpful and pleasant.
Jun-2024
Dr V is a Great Dr.
Always very kind, patient, and tells me everything I need to know.
Awesome Surgeon also I’ve had a few with her and am very happy with the outcome…
Mar-2024
excellant physician very understanding
Feb-2024
She’s great!
Feb-2024
She was great!!!
Feb-2024
Real people. Straight shooter.
Had surgery on my left thumb, September, and my right thumb in February.
Left thumb is good as new
Waiting for the right thumb to heal now, and I will be back on the guitar asap.
Both surgeries, Dr. V personally called me the next day to make sure I was doing OK. 50 gold stars.
Feb-2024
Excellent attentive doctor!!
Feb-2024
Knowledgeable, pleasant, helpful.+
Feb-2024
She is very knowledgeable and patient.
Feb-2024
Very personable and knowledgeable about her field of medicine.
Feb-2024
Always thorough and on time appts!
Feb-2024
very thorough , explained everything in detail. great personality
Feb-2024
I can always count on Dr. V for Cortisol injections to relieve both wrists of carpal tunnel pain, pins & needles and tingling. Thank you.
Feb-2024
Wonderful. Explained to exactly how the surgery would be done
Feb-2024
Best surgeon there is! Very personable and great at what she does!
Jan-2024
She is a excellent Dr and a wonderful person.
Jan-2024
Vary helpful and informative!
Jan-2024
Very nice kind understanding to what I have to say I tell her what my problem is and she knows right off the bat what's wrong and is taking care of it and if I had to recommend anybody for a surgeon it would be her
Jan-2024
Dr. Vanderzanden is fabulous. I appreciate that’s she’s, confident, professional and decisive. She explains things clearly and concisely. I feel 100% confident that she has my best interests in mind.
Jan-2024
Very professional as always
Jan-2024
Dr. Vanderzanden is such an amazing doctor. She did my carpal tunnel on my right hand, and then just recently did my left hand along with my thumb and even called me herself the day after my surgery. Most doctors don’t do that. And she’s so professional and her staff is excellent.
Dec-2023
She is Excellent!! Takes time and patience to carefully explain her procedure !!!
Dec-2023
Dr. V. is a compassionate and excellent Doc.
Dec-2023
Absolutely gorgeous but Always Professional and shows her main concern is the patient health is a priority complete respect for Mrs Dr. Vanderzanden and her Professional Staff support help me to know that my life and health was in good hands with New England Orthopedic Dr.Vanderzanden the Supportive Staff are a Blessing for those needing recovery from injury. I'm most grateful Thank you New England Orthopedic and Dr. Vanderzanden and Staff
Nov-2023
Dr. V is highly skilled, professional, explains in very understandable terms the diagnosis, surgery and recovery with a warm and caring manner. I highly recommend her
Nov-2023
Dr V is great… personable, caring, etc
Nov-2023
Quick to point to solve issue.
Nov-2023
Wonderful beside manners
Nov-2023
Dr. Jacqueline Vanderzanden is amazing! I had waited decades to find the right doctor to have the my carpal tunnels released.
I am ao glad I was referred to Dr. Jacqueline Vanderzanden! Surgery was well organized and completed quickly. If you are considering having this done. Look no further. Dr. Jacqueline Vanderzanden has an incredible team as well. I am grateful and looking to have my other release completed in 2 weeks.
Oct-2023
I actually had little contact with the physician as it was not necessary and my issue was handled first by Carol (perfunctory and did not give her job title or much conversation. I assumed she was a nurse based on uniform color). PA was excellent and I apologize for not knowing his name (he was a rehire). He was thorough, informed, engaging. X-ray tech was also good, quick and efficient
Sep-2023
She was very pleasant, but she couldn’t give me a solution for my guitar playing. Her true help was when she supported the ED at the time of the accident while on call, she provided the direction for rebuilding my hand.to the PA at the hospital.
Sep-2023
Efficient, organized, empathetic and informative as well as timely All staff was great!
Sep-2023
She is wonderful!
Sep-2023
Very professional, patient and understanding. Despite what I thought, she picked up on some subtle signs and made the correct diagnosis and treatment plan. Her explanation was detailed yet very clear to me. I would return without a moment’s hesitation.
Sep-2023
Best Doctor I know .
Aug-2023
Dr. V, is friendly and invested in seeing top recovery. A genuine person who is very good at her job and her communication.
Aug-2023
Dr. Vanderzanden is professional and compassionate.
Aug-2023
It was awesome
Aug-2023
Absolutely amazing, informative, and caring!
Jul-2023
Wonderful, compassionate doctor! She listens to what is bothering you in regards to your medical issues and provides realistic, conservative treatment options, which I was hoping for. Highly recommend Dr. Vanderzanden.
Jul-2023
She treats you like family and my listens to what you say!
Jul-2023
Suggested trying cortisone injections for carpal tunnel bilaterally before taking surgical route Also stated my thumb condition was called trigger finger, involving my tendon and was not arthritis. Very glad she recommended cortisone to start over surgery. Only one day out and I've noticed improvements already. Thanks Doc. Erin
Jul-2023
Dr Vanderzanden was awesome make me feel comfortable before and after my surgery I would recommend anyone to see her staff was excellent too
Jul-2023
She is personable professional and has great bedside manner. I’m glad that she is my surgeon.
Jul-2023
She was awesome
Very professional
Very knowledgeable
Don’t lose her
Jul-2023
Great
Jul-2023
Dr. V is fantastic. She explained every part of my surgery and answered all my questions. Will definitely recommend her to my family and friends.
Jun-2023
Dr Vanderzandez is fantastic!
Jun-2023
So nice. Always cheerful. Great answering questions and explaining things.
Jun-2023
efficient, thorough, and personable
Jun-2023
Excellent Dr. Very pleasant and caring.
Jun-2023
Professional, friendly and very caring!
Jun-2023
Dr. V presented herself in a professional and knowledgeable manner. Her explanation of my condition and upcoming surgery were easy to understand. I was made to feel comfortable and cared for.
May-2023
Excellent expérience.
May-2023
Came in for carpal tunnel in both hands, severe pain for months, Doctor Vanderzanden injected both wrists with cortisone, painless and results just a day later, pain already subsiding!! Very informative and genuine concerns. Excellent visit.
May-2023
Very kind and informative.
May-2023
Extremely Patient Friendly
May-2023
She was very personal and informative.
May-2023
A1 care
May-2023
Dr. Vanderzanden was patient, answered all of my questions and addressed my concerns.
Apr-2023
She did my surgery yesterday 4/13/23 and was very thorough in explaining everything that I needed to know. She also explained her findings of what she saw when doing the surgery.
Apr-2023
Very thorough, understanding, willing to listen to questions. Very personable. I would definitely go to her again.
Apr-2023
Excellent
Mar-2023
Dr. Vanderzanden is an exceptional surgeon. She treated me with respect and heard all my concerns. I am so satisfied with the outcome of my CMC Arthroplasty. I am able to do everything I could before my arthritis began in my thumb. Thank you!
Mar-2023
She has just got to be the most skilled, thorough, caring doctor in her specialty i and my husband had ever been seen and treated for.
Mar-2023
Excellent physician, top-notch communication skills and very friendly demeanor! I would definitely recommend to friends and family.
Mar-2023
Dr V is a good listener, very caring and explains everything in understandable terms. She always encourages least invasive treatments until they don’t work any longer and more intense treatment might be needed.
Mar-2023
Very knowledgeable!
Mar-2023
Dr. Vanderzanden is easy to talk to, understanding and patient. My past surgeries all went well, and I have a lot of trust in what she suggests with current issues.
Feb-2023
Answered all our questions. Made me feel more comfortable about procedure
Feb-2023
👍🏻very thorough analysis extremely professional I feel extremely confident my procedure will go well
Feb-2023
Exceptional. Found concern in five minutes that dr’s for 10 years could not find in xray.
Jan-2023
Dr V is an excellent physician, she is an excellent listener and explains her thoughts and diagnosis perfectly. I would recommend Dr V to anyone with a hand problem. I consider myself lucky to have a doctor like Dr V.
Jan-2023
Clear, to the point, listened!
Jan-2023
Excellent care from all the nurses everyone there was absolutely wonderful to me! Thank you again for your loving care happy holidays. God bless you all.
All in all, a good experience. A short wait for a exam room, X-rays and the Dr’s review and discussion of the problem. While no miracle procedure to fix the thumb resulted, a shot of cortisone and a lovely thumb brace have helped.
Nov-2022
excellent
Nov-2022
Did a great job explaining my problem and different options that I have to fix it.
Oct-2022
I really like her but I waited 35/40 mins. Appointment was at 2:30 and wasn't seen until 3:05/3:10. I saw her for maybe 10 mins.
Oct-2022
Very attentive and concerned. She performed surgery to relieve painful arthritis in one hand & is helping me with my injections to the other. I have full trust in her.
Sep-2022
Professional and compassionate, I would highly recommend Dr Vanderzanden.
Sep-2022
The entire staff was very attentive and kind. Dr. Vanderzanden was very thorough and compassionate. I would recommend her to anyone looking for a hand specialist.
Sep-2022
I met Dr. Van just before my surgery and she was so kind and reassuring. My injury occurred on vacation and I chose to return to NEOS for treatment. I am so thankful that Dr. Van was the surgeon assigned to me!
Aug-2022
Top notch surgeon who took the time to investigate my personal circumstances related to goals for recovery. She is kind and gentle.
Aug-2022
She was wonderful
Aug-2022
My surgery and recovery went well.
Scar is minimal
Great bedside manner.
My surgery was booked and expedited in a timely manner. Staff was very friendly.
Aug-2022
I thought Dr. Vanderzanden was very good. My only complaint was having to wait 1hour and 15 minutes after my appt time to see her. The appointment was thorough after that and included initial meeting, X-rays and review, and custom splinting,
Aug-2022
Love her... she is the best. Highest recommendation. Appreciate and love all you did for me.
Jul-2022
She's the best!!
Jul-2022
I received excellent care and attention. She explained the procedure she performed most professionally and answered all of my questions. I highly recommend her
Jul-2022
I
Ok
Jul-2022
She was knowledgeable AND kind!
A wonderful person!
Jul-2022
The best
Jun-2022
Dr. V was friendly, responsive, and helpful!
May-2022
I like the way she treats me - she listens and includes my thoughts in her treatment plan.
May-2022
Excellent
May-2022
Nicest Doctor ever!!
May-2022
Dr Vanderzanden is a wonderful doctor and very compassionate.
May-2022
She was great, very gentle & explained what I had going on well!
May-2022
Dr. V is absolutely amazing and the way surgeon should be. She is friendly and very calming. Would highly recommend her
May-2022
She has a great bedside manor ! I truly appreciate the excellent level of care I received !
May-2022
Very good person 👏 👍
May-2022
Very professional and knowledgeable
Apr-2022
An excellent Dr!! Makes made my daughter feel comfortable, explain the procedure and every detaile.
Apr-2022
💜
Apr-2022
She is great
Apr-2022
Excellent Doctor, extremely knowledgeable, attentive and caring.
Apr-2022
Kind and Courteous was direct straight to point. came in with plan in mind.
Apr-2022
Very nice, polite, answered all my questions, checked back on me and gave me instructions when I go home. 5?
Apr-2022
Excellent surgeon.
Apr-2022
Best dr. Ever!!
Mar-2022
She made me feel “paid attention to & listened to.” She had a professional yet compassionate and kind demeanor.
Mar-2022
Very nice and made me feel very comfortable!
Feb-2022
Dr V is a Angel here on earth🌹
She has the gift of true compassion for her patients, and goes above and beyond to accommodate our individual needs ✨
Feb-2022
Very helpful and explained everything.
Feb-2022
I am a second time surgery patient of Dr. Vanderzanden’s whom believes confidence in a surgeon is paramount to one’s peace of mind going forward; thank you Dr. V…for instilling such confidence AND such expertise in your profession and the wonderful reconstruction of my hand.
Feb-2022
Outstanding doctor and person. Her and her team are the best.
Feb-2022
Always pleasant and professional
Feb-2022
She was amazing and nice. Would recommend to anyone!
Feb-2022
Great doctor
Feb-2022
Pleasant, professional, knowledgeable and caring. Excellent Doctor.
Feb-2022
I found Dr. Vanderzanden very professional, informative, and caring.
Feb-2022
Dr. Vanderzanden and her team were absolutely amazing.
Feb-2022
I found her very informative in explaining my issues. Very pleasant and professional. Thank you!!
Feb-2022
Amazing as always
Feb-2022
Dr Vanderzanden is a great doctor. She is very thorough and explains everything in detail.
Jan-2022
Awesome
Jan-2022
Outstanding appointment. Very helpful
Jan-2022
The best around
Jan-2022
Very pleasant to speak too, explained,and answered all my questions...
Jan-2022
Great overall experience.
Jan-2022
Very pleased! Thank you
Jan-2022
Although she was running late, she gave me plenty of time. She was pleasant and thorough and her diagnosis was on point.
Jan-2022
You were great ??
Jan-2022
Very knowledgeable and personable. Great experience.
Jan-2022
Thank you for everything Dr. V! You are one of the nicest doctors I’ve ever met. My wrist break was traumatic, and you have helped me so much in my healing process. Thank you, again ??
Jan-2022
Great Doctor
Jan-2022
I love her. She is so personable and knowledgeable.
Jan-2022
Thorough and knowledgable in her field.
Jan-2022
Excellent communication about the treatment process and options. Great attention to details and makes sure the information is understood.
Jan-2022
Dr. V was great; made the whole unpleasant experience a positive one!
Jan-2022
Excellent P.E.
Jan-2022
Wonderful bedside manner; creates realistic expectations; very gentle
Jan-2022
Dr V is easy to talk to, answers all my questions and does not rush
Jan-2022
Exudes quiet confidence. Extrapolating my experience a superb surgeon.
Jan-2022
She's the best!!!!
Jan-2022
Great care I received from Dr Vanderzanden. I’m thankful, she’s professional and compassionate.
Dec-2021
professional, personal and responsive to the patients needs.
Dec-2021
Really professional and helpful.
Dec-2021
Wonderful! I would type more but I've only got one hand to work with.
Dec-2021
Great job
Dec-2021
Love Dr. Vanderzanden…always helpful and friendly
Dec-2021
This doctor is extremely knowledgeable and allows the patient to feel comfortable. I high recommend Dr. Vanderzanden.
Dec-2021
She did surgery on both hand for carpal tunnel. She checked up on me before being discharged, and also called me the next day to check up on me. A good outstanding sweet Doctor.
Dec-2021
Dr. Vanderzanden
Dec-2021
I left feeling frustrated after she looked at my son's elbow injury. She basically told me she doesn't see a lot of pediatric elbow injuries and referred me to see another Dr in the office. That visit would be over another month.
Dec-2021
Dr. Vanderzanden is a true Professional ! She is very approachable , very easy to talk too! She listens to what you have to say, I can’t say enough about her, I wish all my Doctors were more like her!
Dec-2021
Had broke my 5th metacarpal in my rh hand, she observed the fracture and we determined that surgery was the best option, can’t wait to get back to work !
Dec-2021
Dr Vanderzanden was personable and professional, she provided clear expectations for recovery.
Dec-2021
She
Dec-2021
She is FANTASTIC!!!
Dec-2021
Dr. Vanderzanden diagnosed and treated a problem with my middle finger. She was professional and helpful. She does a great job.
Dec-2021
Dr. Vanderzanden was the nicest Dr. I have ever had the pleasure to see. Extremely knowledgeable in her field, made me feel very relaxed, and a great experience all around!
Dec-2021
I felt like I was in good hands.
Dec-2021
Dr. V did an excellent explanation of my options, very personable and made me feel relaxed during my treatment, I have 100% confidence in her .
Nov-2021
Very engaging, knowlegeable and willing to listen to her patients. Highly recommend her to others.
Nov-2021
She's great.
Nov-2021
Pleasant, helpful and understanding.Highly recommend
Nov-2021
She is the best!
Nov-2021
Dr.V is the most considerate and caring person .she takes into personal concerns as well as medical.
She is the BEST
Oct-2021
Wonderful experience with (NEO). Dr. Banderizándonos a wonderful, experienced, caring surgeon, I’m on day 2 since my surgery and have not experienced any discomfort though every individual and surgery is different i feel confident enough to highly recommend Dr Vanderzanden to anyone. Thank You Dr Vanderzanden.
Oct-2021
Clear, concise, very helpful without rushing through encounter. Pleasant demeanor. Willing to explain treatment and possible outcomes.
Oct-2021
Excellent visit. She was professional and friendly. She presented me with all options and explained everything in detail. Highly recommend.
Oct-2021
Super friendly, beautiful and knowledgeable. I received a cortisone shot and my elbow feels 10 times better already. Amazing doctor.
Oct-2021
She is awesome! Great doctor!
Oct-2021
Polite, understood my needs immediately.
Oct-2021
Completely professional and explained what I needed to know. I was very satisfied! She has a great personality!
Sep-2021
always a pleasure seeing dr v.I highly recommend her to all my clients.
Oct-2021
Took time to explain options…easy to understand…didn’t rush..
Sep-2021
Very happy with treatment
Sep-2021
Did an absolute amazing job on my finger. Hopefully I never need her again but for sure if I do I'll be going back to her.
Sep-2021
Very thorough and professional. Definitely would recommend her and ask for her on any future needs
Sep-2021
She is the absolute best!
Sep-2021
Outstanding doctor !!!!! Very pleased with her !!!!!
Sep-2021
Dr. Vanderzanden was great!
Sep-2021
Very professional very respectful I love the way they treated me I would definitely recommend anybody to get treated there
Sep-2021
Very straight forward approach that is greatly appreciated, and that also helps to create a positive outlook on your surgical procedure.
Sep-2021
Dr. V was wonderful, professional, and to the point. It was a late Friday afternoon and I had messed up on the time of my appointment. She saw me any ways. I was impressed with everyone I dealt with. Thank you...
Sep-2021
Jacqueline was amazing. To listen and was very knowledgeable to my situation. I am so happy you contacted me because I was going to contact you. Thank you Jacqueline you made my visit absolutely comfortable, relaxing and worth it.
Sep-2021
She was very professional, gentle and interactive. Thank you for helping me heal my elbow.
Sep-2021
Listens to every comment, caring, explains this so we can understand. The best at what she does.
Sep-2021
Excellent, fast efficient, explains procedures.
Sep-2021
Professional , clear explanation
Sep-2021
Seems top tier. Hope my insurance works out to allow.
Aug-2021
Not happy with the outcome of my thumb operation.
Aug-2021
Very caring, compassionate, involved patient when making medical decisions, listened to all my concerns
Aug-2021
Took the time to explain how my finger was broken and the healing process. Knowledgeable, caring. Would definitely recommend.
Aug-2021
Very quick to respond with initial inquiry. Very kind and explained things well. Did a wonderful job on putting my wrist back together!
Aug-2021
She was very nice and explained my need to wait until my issue gets worse
She was very thorough and personable .
And I understand everything she explained to me. *****
Aug-2021
Friendly and informative. made me feel relaxed
Jul-2021
Appointment was quick but I was seen 33 minutes after my scheduled time and while waiting in the room I could hear the doctor talking about her vacation with another associate. Nothing negative to say other than that. Happy with everything else.
Jul-2021
She was very pleasant, took her time, was thorough with information and seemed genuinely interested in our conversation. Great doctor experience!
Jul-2021
She's excellent - tells it like it is. Great surgeon and very personable.
Jul-2021
She was very friendly
Jul-2021
Dr. Talked more about arthritis, which I am sure is also in my hand, but this is a nerve problem due to shingles.
Jul-2021
Amazing skill set as well as "bedside manner". Very warm, informative, and compassionate
Jul-2021
She listens when you speak, is not condescending or arrogant like many others are, knowledgeable, she's an excellent doctor and human being, knows how to connect with her patients.
Jul-2021
Not a good visit. Waited 45 minutes between both waiting rooms. On time for my appointment. Due to most likely over booking patients and we as patients pay the price per usual. Upon doctor finally arriving to go over results from recent test I recently had done in house(go figure) she informs me everything looks good. The next sentence out of her mouth is the best outcome is to perform surgery. Everything looks fine but we should do surgery. Lake house payment must be overdue. You think if I showed up 45 minutes for the appointment they would have seen me?? HAHAHAHAH
Jul-2021
Very professional.
Jul-2021
Dr V did Carpal Tunnel Surgery on both of my hands. I believe she did excellent work. I would have no problem recommending her to others.
Jun-2021
Professional and promptly diagnosed my problem and surgery is scheduled
Jun-2021
Dr. Vanderzanden did a thorough exam. She listened to all my concerns and explained what was going on in my hand in terms I could understand. She gave me a number of methods to try to help relieve any discomfort I may be having.
Jun-2021
Very attentive to my problem.
Jun-2021
Dr. V found out that some of my issues were not being taken care of & she immediately saw that my problem was addressed. The ball was dropped on me somewhere in “the system” but she jumped right in to fix the problem so I can get the care that I need. She performed an ORIF on my Left wrist after a fall this winter and did a magnificent job!!!!! She has a wonderful bedside manner also. Which is sometimes hard to find in a surgeon…LOL. I would highly recommend her services to anyone!!!
Jun-2021
She was one of the nicest doctors I have ever seen. So kind and patient.
Jun-2021
Dr V is the most professional and caring doctor I have had the pleasure to meet.
She has done two surgeries on my hands and it is amazing the success I have had.
Jun-2021
All doctors should be as prompt, polite and caring!
Jun-2021
Great
Jun-2021
A great,friendly doctor!
May-2021
Alway very professional does an awesome job thanks for the help
May-2021
Very professional... very willing to listen to your concerns and takes the time to fully answers your questions.
May-2021
Excellent visit. Dr V helpful and efficient. Very pleased
May-2021
Very personabl, non assuming but instills confidence
May-2021
I feel so confident in her care!
She is the best!
May-2021
Very personable and Informative.
May-2021
Dr. Vanderzanden was patient, informative and above all kind. We came here after a negative experience and felt so relieved and that our 8 year old who broke his wrist, was in the right hands!
May-2021
Great professional lady
May-2021
Knowledgeable, patient, awesome
May-2021
efficient and kind
May-2021
It's always a pleasure 2 visit with Dr. Van
May-2021
Third time I needed her for different hand issues. Outstanding care!
May-2021
She is the best...
May-2021
Dr. V fixed my carpel tunnel hand two years ago and it is like new. She is going to fix my trigger finger in a week. Very professional surgeon.
May-2021
Dr. Vanderzanden did a fantastic job with my recent wrist surgery. The scar is looking very nice. All the staff at NEOS has treated me very well also.
Apr-2021
The Dr was great.
Apr-2021
Very pleased with my results, her team has been efficient in the follow through.
Apr-2021
All we can say is Dr. Vndersanden and her whole team are great! Highly recommend to anyone.
Apr-2021
She was very professional and helpful.
Apr-2021
She’s the best. Relieved my arthritis pain.
Apr-2021
Great doctor! Resolved my problem very professionally. Will definitely see her for any future issues.
Mar-2021
Professional
nice.
thorough explanations
Mar-2021
Awesome doc!
Mar-2021
very professional, very knowledgeable!
Feb-2021
Overall I thought my appt went well. I had concerns about my recent finger surgery and wanted Dr. Vanderzanden to evaluate the status of the incision and swelling, discoloration, lack of feeling and pain I've been experiencing. Although she didn't have any specific changes I should make, all of the issues appear to be in line with her expectations and should get better with time. I will see her again in the coming weeks to re-evaluate.
Feb-2021
So happy with my care at NEOS! Feel like every one is really paying attention. All my questions answered. Feel like I am in very good hands!
Feb-2021
Had to Walt an hour to see her But the visit was good
Feb-2021
Dr. Vanderzanden was great! Highly recommend her and the rest of the staff at NEOS!
Feb-2021
The appointment felt rushed. I’m sure she’s great, she just seemed like she had a lot on her mind.
Feb-2021
Very understanding and straight to the point with her plan of action. She made me feel very comfortable, and bed side manor isn’t easy to come by in the medical field. Thank you Doc!
Jan-2021
Very thorough.
Jan-2021
She is a wonderful doctor, she answered all my questions, she has a wonderful bedside manner.
Jan-2021
Wonderful Dr. Very personable and took the time to show me the details to fully understand.
I proudly recommend her.
Jan-2021
Fantastic! helpful and knowledgeable
Jan-2021
Delightful charming professional exuded confidence
Dec-2020
She was very nice and she listened. We discussed options and choose the best one. Thank you.
Dec-2020
Took the time to go over my procedure and findings at the post op visit.
Dec-2020
Dr. "V" is a model for others to emulate. She was courteous, efficient, concerned about my injury, recommended I receive an MRI, and described a possible care plan until my test results were known. Top Marks!
Dec-2020
Feel so well cared for by Dr Vanderzanden!!
Excellent surgeon!
Dec-2020
Thank you !
Nov-2020
Took care of my left hand in the past, and I'm sure she will fix my right hand.
Nov-2020
Very Good doctor and nice.
Nov-2020
So far so good! Dr V was very polite, attentive and not in any way condescending...
I look forward to her fixing my hand.
Nov-2020
Phenomenal results; Dr. Vanderzanden is an excellent surgeon, professional, compassionate, and thorough in her follow up visit! Thank you.
Nov-2020
She’s an amazing doctor. Always very knowledgeable and very sensitive to me as a patient. She explains things clearly and has such a great personality
Oct-2020
Very professional, friendly and answered all my questions. Plus surgery was very successful.
Oct-2020
She is absolutely fantastic!
Oct-2020
She was professional, knowledgeable, friendly- put me at ease. Very pleased with her work.
Oct-2020
Amazing doctor!
Oct-2020
explain the problem for Me to understand
Oct-2020
Terrific doctor in every way
Oct-2020
Dr. V. Was very personable and explained things in a easy to understand way. She took the time to answer my questions.Highly recommended. Ray
Oct-2020
Outstanding doctor. Wouldn't go anywhere else, trust her implicitly.
Oct-2020
Having just met, I found her informative and friendly and she answered all my questions.
Oct-2020
Dr. Vanderzanden is the best! I wouldn’t go to anyone else for my hands. I’ve recommended her over and over and over. Very kind, compassionate, never rushes you and really listens.
Sep-2020
My experience was great, the treatment and procedures were done with care and expertise. I was very pleased.
Sep-2020
Thorough, personable, made me feel very comfortable.
Sep-2020
Perfect... Been fighting arthritic pain in my right wrist thumb area been treating me great till i get other more serious ailments addressed. She Great very polite and would recommend her to anyone in my family and beyond.
Sep-2020
Dr. Vanderzanden was wonderful - very thorough, took time to explain everything we discussed and was kind. I would highly recommend her!
Sep-2020
Hopeful my rating will remain 5 stars after my surgery.
Sep-2020
Outstanding communicator. Took her time to explain, thoroughly, what the problem was and what steps should/will be taken moving forward.
Sep-2020
Dr V is a great doctor!! I highly recommend her to anyone who needs an orthopedic doctor. She is intelligent and professional. She is a skilled surgeon. She is very personable. Some how she made me feel at ease even though I had broken both of my wrists and needed surgery on one of them.
Sep-2020
Dr Vanderzanden is beautiful!
Sep-2020
She gave me a good explanation to the problem and was very thorough. 24 hours later, there is much better.
Sep-2020
Explains everything in laypersons language. Very compassionate doctor.
I will highly recommend Dr. Vanderzanden to my family & friends
Sep-2020
very caring and knowledgeable knows excellent with patients
Aug-2020
Excellent care, but I had to wait about 1/2 hour.
Aug-2020
Very nice experience. Thank you!
Aug-2020
Professional and friendly.
Jul-2020
Aways great service!
Jul-2020
Friendly, knowledgeable and thorough
Jul-2020
Very personable and knowledgable.
Jul-2020
Very thorough and she answered my questions
Jul-2020
Very informative. Gave me the time I needed to get all my questions answered. Very friendly.
Jul-2020
I had a surgical thumb tendon repair by Dr. V 3 months ago. I could not have been happier with the entire experience. She was professional, kind and most importantly, an excellent surgeon! I experienced minimal pain post op and returned to normal function in around 8 weeks (w/ physical therapy of course). I would recommend her to anyone who needs surgery that falls within her specialty and with enthusiasm. Great surgeon, great doctor and a great person :)
Jul-2020
Dr. Vandervanden has a great personality, and she explained everything very carefully before giving my cortisone shot. I am very happy with the results so far, and I’m looking forward to recovery.
Jun-2020
Dr Vanderzanden is compassionate calm direct and accessible. On top of which an amazingly talented surgeon!
Jun-2020
Dr. was very pleasant and actually listened to my concern. The way she responded with a game plan led me to believe she’s very competent as a doctor. I would highly recommend Dr. Vanderzanden.
Jun-2020
My experience was great. Dr. Vanderzanden was very nice throughout my ordeal, from broken wrist right through surgery. My scar is nearly invisible after only five months and my wrist has taken well to the plate that was placed there. I’m happy with my result.
Jun-2020
Very professional & warm. I drove 1.5 hours to see her again. Would reschedule with Dr.V. Again if needed.
Jun-2020
Prompt attention, with good explanation and expectations of my injury.
Jun-2020
Dr V is always a pleasure to be around. Always positive and willing to listen to her patients concerns.
One of the most personable Dr’s I’ve been around!
Would highly recommend her to family & friends!
May-2020
Very personable , kind and thorough!
May-2020
She is an amazing doctor.
May-2020
Very nice, knows her stuff, took time with us. Was very good with my 6 year old.
May-2020
Dr V was straight to the point. Based on my condition and what my arm looked like she didn’t waste time and my money on an MRI. She was able to fit me into her schedule the next day. Everything has worked out great. Dr V did a fantastic job.
May-2020
Dr. V was outstanding She even gave me more information about my break then did the emergency room she was very courteous and professional and very friendly I would recommend this doctor to anyone.
May-2020
Dr V is such a compassionate and exceptionally skilled and knowledgeable professional. She is genuinely concerned and always provides the best options for your ailments. I ALWAYS recommend to others!
May-2020
Personable and knowledgeable
May-2020
An amazing surgeon with the most reassuring bed side manner. Would not have healed as well as I did without her...so grateful!
May-2020
Very comfortable talking. Very thorough. Behind a mask... she’s very open and easy to understand. But she’s probably that way without the required mask ( these days... our new norm)
Apr-2020
Very personable. Explained my injury to me in words I could understand. And showed me on my X-ray where the injury was. Took time with me explaining options. Would highly recommend!
Apr-2020
very friendly and caring
Mar-2020
Dr. Vanderzzinden was very attentive and answered all my questions and concerns thoroughly.
Mar-2020
Always on time and at the same time willing to give the patient adequate time do as not to feel rushed.
Feb-2020
Wonderful experience.
Feb-2020
Very pleasant and knowledgeable I would definitely go back to her in the future!
Feb-2020
She has wonderful knowledge and a fantastic personality!! I was very pleased!!
Feb-2020
She listens and is so understanding. Compassionate and caring. With her smile injections don!t hurt as much! Her assistant has a great eye with the freeze spray!!
Jan-2020
I trust this doctor wholeheartedly & recommend her without reservation to anyone needing a hand physician. Great personality and concern to do her utmost to find a fix. A real peach.
Jan-2020
She helps to may a person relax even during the most pain situation
Jan-2020
Dr. V is caring and sympathetic to patients who are in pain due to surgery and complications.
Jan-2020
She was great! Obviously knowledgeable but also a good listener and came across as a compassionate professional.
Jan-2020
Keeps you well informed so you know what to expect. Always just a phone call away should you need anything.
Jan-2020
Very thorough. Explained the complete procedure before operation on the wrist along with expectations
Jan-2020
Very helpful and listens to my needs... Great Doctor!!!
Jan-2020
Excellent in every way. Perfect
Jan-2020
Very happy with results of appointment, much releved,no surgery
Jan-2020
Very professional, kind, beautiful and helpful!
Dec-2019
Exceptional doctor who always takes time with her patients. You never feel like just a number with her. Best doctor I have ever seen.
Dec-2019
Very warm and friendly! Understood me and my issue! Very satisfied
Dec-2019
Explained everything very well
Feel confident in her !
Dec-2019
Was pleasant but I felt my concerns were minimized. I have a carpal boss on my hand that's been there for 20+ years and is interfering with daily activities and her suggestion was to just alter what I'm doing. I will be seeking the opinion of a 2nd doctor elsewhere
Dec-2019
Kind, knowledgeable, answered questions . Very impressed! . Wouldn’t hesitate to recommend to family and friends
Dec-2019
Excellent doctor
Nov-2019
Very helpful, friendly, and knowledgeable to say the least
Oct-2019
Awesome!
Oct-2019
Very thorough and compassionate doctor
Oct-2019
It was the first time I saw the Dr, I thought she was very nice , knew what see was doing, very pretty. I didn’t feel like she was rushing me out, which is a plus. I have another apt next week.
Oct-2019
She was great! I felt listened to and she explained everything as to what is going on in my arm!!
Oct-2019
Performed excellent surgery to relieve arthritis pain in my hand. I would highly recommend.
Oct-2019
Very professional, kind and explain everything very well! 5 stars!!
Oct-2019
She listened to my concerns. She also explained everything every clearly so i had confidence that my treatment was the best for me.
Oct-2019
Loved her
thought she took time to explain what was going on with my hands
did not feel like I was being rushed
very professional
Oct-2019
We were impressed. She took the time to explain the situation and offered options for how to move forward.
Sep-2019
Very knowledgeable and straightforward
Sep-2019
A good listener and doctor. Just wish the cast was thinner casts so the ice would help the swelling would go down.
I have a big edema which needs to be iced..
Sep-2019
She is a real asset to NEOS. Excellent in all respects - caring and knowledgable - I'm glad I have her treating me.
Sep-2019
Dr. Vanderzanden is a wonderful and compassionate Dr. who goes over and above to offer the highest quality treatment. She provides excellent care and makes her patients feel comfortable in a setting that can sometimes make new patients a bit nervous.
Sep-2019
She saved my career. Can’t say enough good things.
Sep-2019
Absolutely fantastic with every little detail, I especially appreciate the thoughful approach to each part of the surgery and healing process. She is someone whom I completely trust and feel confident when in her care.
Sep-2019
Good doctora
Aug-2019
Outstanding experience. Dr. Vanderzanden was knowledgeable, professional and attentive to my son’s unique situation. Highly recommend.
Aug-2019
Dr. Vanderzanden is the best! She’s kind, compassionate and the BEST surgeon.
Aug-2019
Excellent, personable knows her job
Aug-2019
Great job. Explained surgery and recovery period. Excellent surgeon. Very pleased with the results and will recommend Dr. V. to others.
Aug-2019
I had a very pleasant experience with doctor. She was very attentive to my needs!
Sincerely,
Me. Michael Kyles, Sr.
Aug-2019
Extremely professional and very pleasant to talk to. Answered all my questions and concerns.
Aug-2019
She’s great doctor
Aug-2019
Friendly, professional, and knowledgeable. Very satisfied with the quality of care she has provided throughout the years.
Aug-2019
Amazing surgical technique as well as bedside manner. I highly recommend.
Aug-2019
best hand surgeon there is!
Aug-2019
Always has a smile for everyone it makes the visit with her and her staff much easier
Aug-2019
kept in touch throughout the process.
Aug-2019
Excellent communication and support. Dr Vanderzanden was professional and very knowledgeable while being supportive and positive about our son’s surgery and the healing process. We always felt we were in great hands with Dr Vanderzanden Nd NEOS.
Aug-2019
She was phenomenal!!!! I have been in pain for months and she knew exactly what to do and right where to give me the cortisone shot! I feel great after months of no relief from AEIOU
Aug-2019
Very professional and knowledgeable, definitely recommend her to everyone!
Aug-2019
Extremely professional with a caring mannerism. I wouldn't trust my hands to anyone else! 👍
Aug-2019
Impeccably professional in every way. Could not have been a more satisfying and educational experience.
Dr. Jacqueline Vanderzanden is a Board-Certified Orthopedic Surgeon, specializes in hand, wrist, and elbow surgery, and holds an affiliation with the Baystate Medical Center.
Sub-Specialty Hand, Wrist & Elbow Surgery
Education & Postgraduate Training Fellowship University of Iowa Hospitals and Clinics, Iowa City, Iowa
Internship and Residency Albany Medical College, Albany, NY
Medical School Albany Medical College, Albany NY
Undergraduate Peabody Institute of the Johns Hopkins University, Baltimore, MD
Very knowledgeable of her job. She explained everything to me.
Super Doc! Very professional, helpful and pleasant.
Dr V is a Great Dr. Always very kind, patient, and tells me everything I need to know. Awesome Surgeon also I’ve had a few with her and am very happy with the outcome…
excellant physician very understanding
She’s great!
She was great!!!
Real people. Straight shooter. Had surgery on my left thumb, September, and my right thumb in February. Left thumb is good as new Waiting for the right thumb to heal now, and I will be back on the guitar asap. Both surgeries, Dr. V personally called me the next day to make sure I was doing OK. 50 gold stars.
Excellent attentive doctor!!
Knowledgeable, pleasant, helpful.+
She is very knowledgeable and patient.