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Heather R. Cook, O.D.
Eye Health Northwest
Optometry
Portland, Tigard
Most recent review: 2 weeks ago
Recent
4.9
25 Ratings
9 Comments
Dr. Heather R. Cook, O.D., is an optometrist who has been with EyeHealth Northwest (EHNW) since 1997. She earned her Doctor of Optometry from the Pacific University College of Optometry, where she received the Dean’s Award and was a member of the Beta Sigma Kappa Honor Society. Dr. Cook specializes in routine eye care, medical eye care (including disease and infection), and specialized contact lens fittings.
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4.9
25 Ratings
9 Comments
Dr. Heather R. Cook, O.D., is an optometrist who has been with EyeHealth Northwest (EHNW) since 1997. She earned her Doctor of Optometry from the Pacific University College of Optometry, where she received the Dean’s Award and was a member of the Beta Sigma Kappa Honor Society. Dr. Cook specializes in routine eye care, medical eye care (including disease and infection), and specialized contact lens fittings.
Recent activity
Most recent review: 2 weeks ago
• 9 total reviews
The reviews listed below were collected independently of Eye Health Northwest through rater8. Each review represents an authentic and verified patient experience.
Northwest Portland
1955 NW Northrup St
Portland, OR 97209
Portland, OR 97209
Tigard
15298 SW Royalty Parkway
Tigard, OR 97224
Tigard, OR 97224
Dr. Heather R. Cook, O.D., joined EHNW right after graduating from optometry school in 1997. She is thankful to be part of such a wonderful group. “We have great staff and great doctors, and it makes coming to work easy and enjoyable.” Her practice encompasses routine eye care, contact lens fits, and medical eye care, including disease and infection.
Dr. Cook provides thoughtful and compassionate care. This is evidenced in her exceptional patience and thoroughness. “I make sure to get down to the root of the problem with my patients by spending my time carefully listening.” She understands that patients are best served when there is open communication between the doctor and patient. She listens first, then collaborates with her patient to determine the best course of treatment.
She has a good rapport with her patients who appreciate her personableness. “I really look forward to seeing my patients because I have developed long-term relationships with many of them. I appreciate learning about their families and really getting to know them as people.”
Dr. Cook has many stories of parents bringing in their young children because of a concern with poor eyesight. Usually, the children have no idea that there is anything wrong. After they get glasses, they can suddenly see all types of details they never knew existed, like individual leaves on trees. “The children get a ‘wow factor’ with these amazing looks on their faces. When I see that, it’s a good day’s work.”
Dr. Cook met her husband, Dr. Rory Cook, in 1993 while they were both in optometry school. They have three children. “I try to be my best because of them. They are my inspiration.” Riley, Emma, and Scarlett keep her very busy on her off days. Fortunately, she has a lot of energy and is an excellent multitasker. They like outings to the park and zoo, and she volunteers at the children’s school. Outside of working and parenting, Dr. Cook enjoys cooking, entertaining, and gardening. She also likes sewing, and her projects range from Halloween costumes to curtains and pillows.
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She rushed the entire appointment. I asked if it was intentional for her to go back and forth over the vision screen so quickly? She never answered me and went back to "5 or 4... what's most visible" It was not pleasant at all. She was not rude but dismissive
Heather Cook is great! Very personable and knowledgeable. My visit went great!
Knowledgeable, friendly, easy to talk with about my vision
Heather Cook is always efficient and available for any questions or concerns I might have.
Thorough, professional and friendly
All my questions were answered and I felt she did a thorough job in the examination. Plus, she was pleasant and communicative.
Dr. Cook was great—very informative and made the whole experience comfortable. She took the time to answer my questions, and I left feeling like I had a thorough understanding of my eye health, along with a prescription for reading glasses that I needed.
She listened to what I said and was very good at explaining the situation.
Thorough and personable.