The reviews listed below were collected independently of Retina Associates of Cleveland through rater8. Each review represents an authentic and verified patient experience.
Very insensitive to patient distress. The news she gave me was extremely distressing to me, and she was indifferent. I asked her to stop talking for a minute because I began to have a panic attack. She paused awkwardly for five seconds, then went straight into more clinical and medical terminology. I had a full on panic attack, she continued to talk through it. Twice I told her I didn't understand what she was saying and I was getting overwhelmed. The person at the desk making the appointment had very low customer service skills as well, I have no idea what I was scheduled for because I was completely dissociated at that point. Hard to give informed consent for things when you're dissociated.
You are going to have people and possibly children coming in and they may have emotional issues (PTSD, autism, anxiety) that will have difficulty with invasive procedures such as having sharp objects inserted into their eye, especially when there is no sedation. I'm still shook up today. Thx
Jul-2025
She answered my questions despite a full schedule.
Jul-2025
Dr.Pham is extremely courteous and knowledgeable and I trust her with my medical problem.
Jul-2025
Absolutely great eye care. Dr. Pham takes the time to explain the treatment and status of my eye health.
Jul-2025
She was very informative & so pleasant.
Jul-2025
I trust Dr Pham's experience and patients. It's why I stay all these years.
Jul-2025
Attentive and thorough
Jul-2025
very thorough. explains every test and future issues, if any.
Jun-2025
Vert thoroughh and explained everything well
Jun-2025
Always very professional and does an excellent job. I would recommend.
Jun-2025
Read More
Beachwood Office
24075 Commerce Park Beachwood, OH 44122
Warren Office
170 North Road NE Warren, OH 44483
Dr. Hang Pham, M.D. originally grew up in Phoenix, AZ. She completed an undergraduate degree at Arizona State University in Tempe, AZ. She then attended and earned her Doctor of Medicine degree at Jefferson Medical College (now Sidney Kimmel Medical College) in Philadelphia, PA. Following an internship at Albert Einstein Medical Center in Philadelphia, PA, she completed her ophthalmology residency at Saint Louis University, where she served as chief resident. She subsequently completed her fellowship training in vitreoretinal diseases and surgery at Cincinnati Eye Institute/University of Cincinnati. She is a board certified ophthalmologist and is a member of the American Academy of Ophthalmology and American Society of Retina Specialists.
Dr. Pham’s principal areas of interest include age-related macular degeneration, diabetic retinopathy, retinal detachment repair, macular surgery, and retinal lasers.
See other doctors in Retina Associates of Cleveland
Very insensitive to patient distress. The news she gave me was extremely distressing to me, and she was indifferent. I asked her to stop talking for a minute because I began to have a panic attack. She paused awkwardly for five seconds, then went straight into more clinical and medical terminology. I had a full on panic attack, she continued to talk through it. Twice I told her I didn't understand what she was saying and I was getting overwhelmed. The person at the desk making the appointment had very low customer service skills as well, I have no idea what I was scheduled for because I was completely dissociated at that point. Hard to give informed consent for things when you're dissociated. You are going to have people and possibly children coming in and they may have emotional issues (PTSD, autism, anxiety) that will have difficulty with invasive procedures such as having sharp objects inserted into their eye, especially when there is no sedation. I'm still shook up today. Thx
She answered my questions despite a full schedule.
Dr.Pham is extremely courteous and knowledgeable and I trust her with my medical problem.
Absolutely great eye care. Dr. Pham takes the time to explain the treatment and status of my eye health.
She was very informative & so pleasant.
I trust Dr Pham's experience and patients. It's why I stay all these years.
Attentive and thorough
very thorough. explains every test and future issues, if any.
Vert thoroughh and explained everything well
Always very professional and does an excellent job. I would recommend.