Hang Pham MD

Retina Associates of Cleveland

Ophthalmology

Beachwood, Warren

The reviews listed below were collected independently of Retina Associates of Cleveland through rater8. Each review represents an authentic and verified patient experience.

Very insensitive to patient distress. The news she gave me was extremely distressing to me, and she was indifferent. I asked her to stop talking for a minute because I began to have a panic attack. She paused awkwardly for five seconds, then went straight into more clinical and medical terminology. I had a full on panic attack, she continued to talk through it. Twice I told her I didn't understand what she was saying and I was getting overwhelmed. The person at the desk making the appointment had very low customer service skills as well, I have no idea what I was scheduled for because I was completely dissociated at that point. Hard to give informed consent for things when you're dissociated. You are going to have people and possibly children coming in and they may have emotional issues (PTSD, autism, anxiety) that will have difficulty with invasive procedures such as having sharp objects inserted into their eye, especially when there is no sedation. I'm still shook up today. Thx

Jul-2025

She answered my questions despite a full schedule.

Jul-2025

Dr.Pham is extremely courteous and knowledgeable and I trust her with my medical problem.

Jul-2025

Absolutely great eye care. Dr. Pham takes the time to explain the treatment and status of my eye health.

Jul-2025

She was very informative & so pleasant.

Jul-2025

I trust Dr Pham's experience and patients. It's why I stay all these years.

Jul-2025

Attentive and thorough

Jul-2025

very thorough. explains every test and future issues, if any.

Jun-2025

Vert thoroughh and explained everything well

Jun-2025

Always very professional and does an excellent job. I would recommend.

Jun-2025
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