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The reviews listed below were collected independently of Palisade Eye Associates through rater8. Each review represents an authentic and verified patient experience.
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Awesome Doctor, who listens to concerns and explains issues making me feel not so anxious with my eye issues. Thank you Dr Rau !
This office has been a great experience in the six years I’ve taken my elderly mother. Dr. Modi and Rau have excellent bedside manners, are thorough, explain everything and do not rush you. Highly recommend them!
Very nice, pleasant , knowledgeable Doctor
Always professional service
I am giving this office one star because of how my insurance and copay were handled. When I scheduled my appointment for annual eye exams for myself and my daughter, no one mentioned that I would have a specialist copay. The office even called several times to confirm my appointment, and when I checked in they verified my insurance without saying anything about additional charges. The technician and the doctor were both excellent, kind, and professional. My only complaint is about the checkout process. After the visit was over, I was told that I had to pay a copay because this office is considered a specialist rather than an optometrist. If I had been informed beforehand, I could have chosen a provider covered by my insurance for a routine annual exam. What disappointed me most was that the checkout receptionist ignored my concerns, offered no real explanation, and showed very poor customer service. I believe patients should always be informed of any copay before their appoint
Excellent costumers service. And the Waiting time too.
Dr Rau is excellent! He’s very knowledgeable and thorough.
Dr Rau has been taking care of me for years. My late husband and I began seeing Dr Rau in Jersey City. He is the ultimate professional.
Respected professional and Informed communicator.
Prescription never sent to pharmacy. I called to get information and was told they couldn't provide to me. I spoke to Diane.