Brian Shafer, M.D.

My issue was discussed and managed appropriately in a timely fashion.

Dr.Shafer was referred to me by a colleague. He was great to get into and had great advice for my knee.

Jason and Dr Shafer were extremely empathetic and patient. I look forward to working on a solution for my knee with them.

Kind and patient!

Dr Shafer is very patient and informative. He explains everything he is going to do.

Very informative about my shoulder. He told me what I should not do to help it improve. Recommended future do’s and don’t practices. Also a very personable doctor. Highly recommended

I went in to get a cortisone injection. Upon my arrival I was greeted by a very nice administrative staff. I was called and taken into a room where I met Jason who was very informative, and gave the injection. I also met Dr. Brian Shafer wo took time and was very informative, and caring afout my visit. I was very pleased with my care and visit.

Al round best and easiest doc to talk to and understand

Always tells it like it is

Best of the best.

Very bright and very personable

Everything was perfect

Dr. Shafer took the time to listen to my symptoms and provide a wide range of options. Many orthopedic doctors jump right to the surgical option - Dr. Shafer takes a conservative methodical approach which I appreciate!

Outstanding!!!

I trust the doctor been going to him for a few years now always very informative and solves the issues

Dr Shafer is very warm, helpful, listens to his patient, truly a knowledgeable professional in his field of medicine.

Dr. Shafer is really great.He is very compassionate and takes time with you.

I entered the appointment ready to start the operation process. As a surgeon you would think Doc would get right on it. But He explained to me that he is very conservative and would rather take some baby steps before ultimately deciding to undergo surgery. So, I got the first of one of 3 jell shots and I'm feeling better already. We will see where this goes. I've seen other surgeons who have been very willing for me to jump right on the surgery table. So, this is refreshing to see a step by step conservative approach.

Dr. Schaefer has been informative and is a great reference.

Its always a pleasure to see Dr. Shafer. He replaced my left shoulder in 2019. I recently took a bad fall and needed to make sure I hadn't done any damage. Say him today, had Xrays and was given a clean bill of health. As usual, he was at his energetic and cordial self to me as well as my wife who accompanied me. His PA was also top notch, both reassuring my shoulder was indeed intact. Dr. Shafer can walk on water.

The whole staff is terrific!

Down-to-earth doctor, honest, and professional. Had to wait a long time in office before seeing him but it was worth it for a valuable second opinion.

Besides, being excellent, at what he does, he is Compassionate, listens and lends help in the direction you should go next. I am very grateful.

Love these guys!

So, so great! To the point, knowledgeable and honest! Exactly what I was looking for!

Best of the best

Highly Recommend, excellent Doctor and Surgeon

Very friendly!

Great doctor definitely knows what’s he is doing, I highly recommend Dr. Shafer.

I only saw his PA Jason but what a well-informed thorough young man! This visit really did not require the doc and I am very happy with the information and visit

He is the best, very conservative. He did surgery on my rt arm many years ago and has treated my left arm recently. Highly recommend him.

Prompt. Professional. Thanks!

He is always been a good listener. Tells it like it is

Great manner, impressive background, clear recommendations

Met staff as well as PA who was fabulous and thorough got X-rays and then met the Dr who was delightful thorough and reassuring and now the Rt shoulder replacement will be the ticket to get out of pain and live my life. Here we go - definitely feel I’m in good hands w every Dr I’ve used at Ortho AZ 👌☮️

Very knowledgeable and caring

Wants to exhaust conservative options before rushing into surgery. His PA and other staff are great too. All are good listeners.

Love Dr Shafer been seeing him for almost 25 yrs.

Excellent communications skills and empathic manner!

Great job doc, we will do the other knee in a couple of months David A

Dr Shafer is a great Dr. friendly informative and thorough ! Highly recommend

Took time to talk about my options. Very informative visit. I’m glad Dr Shafer is my Irtho guy.

He’s a great doctor, very practical and able to adopt his medical skills to what you looking for as quality of life

Always great!

Dr Shafer always take his time with me. I have always been pleased with his care.

Dr Shafer is easy to talk to and very pleasant and knowledgeable.

Quick, efficient , spoke in layman’s and understandable terms

I am respectful when a surgeon tells a patient they do not need surgery. That is being professional!

Quick, efficient, knowledgeable and willing to answer questions.

Listened, understood, explained and gave great advice.

Didn’t hurt much when he did injection Hope he does second one Very pleasant

Dr Shafer is helpful, friendly and very skilled at taking care of my Ortho needs.

Doc was awesome! Listened, did a full exam, explained, provided clear next steps. Very smart!

Dr Shafer is top notch. My favorite Doc. Professional, prepared, he listens & is straight forward w/ responses & information. I feel I get his undevoted attention during my consultation & hes reviewed my history so I dont waste my or his time reviewing & we can discuss current concerns. Ortho Az staff, PAs, xray techs all great. Highly recommended.

Brian was very informative to my shoulder problem & explained the wear & tear of my OEM (75 YR BALL & SOCKETT) WITH A VIEW ON THE EXRAY THANK YOU BRIAN

Fast efficient and knowledgeable

Very nice and understanding

Genuinely concerned regarding his patents. Highly recommend.

Thorough, pleasant, very professional. Terrific staff

We are very happy to meet him - he has helped us tremendously and we would highly recommend him.

Very personable and showed a interest in how I wanted to handle my injury.

Great bedside manner and knowledgeable.

Always Kind and Ready to listen

Always takes his time. Very nice person. Very competent Dr.

I thought he was very good explaining to me regarding my knee and tendon injury. I would definitely request seeing him again. Hopefully I stay healthy! Thanks Dr. Shafer

Did not see Brian Shafer. Even though (i thought) I made appointment with Dr Shafer. Instead I met with a gentleman who I think is an assistant.

Excellent treatment including scheduled follow-up

I always feel like I’m in the best hands with Dr Shafer. I know I am! Thank you

Very professional and knowledgeable about my condition. Gave conservative treatments before doing more serious treatment

Sharp. Concise. Good Rapport. Quality Work. Great P.A., Nurses, & Support Staff.

The best!

Spent a lot of time explaining my condition and treatment options

Dr Shafer hands down the best surgeon I have ever been associated with. Even more so great personality and truly cares about his patients total well being!

Caring, kind, explained everything very thoroughly. Felt like I was in excellent hands.

Great personality and honest:)

One of the best initial doctor experiences I have ever had. Front office staff was excellent. Radiology was fast and efficient. Dr. Shafer is very good at what he does. Was knowledgeable, listened well, and provided excellent treatment.

Great patient care

My first time visiting Dr. Shafer. I thought he was an excellent doctor who is congenial, knowledgeable and confident.

Dr. Shafer and his PA are amazing doctors. I have nothing but great things about my experience. Bed side manner was a 10. Very professional and compassionate. 100% recommend

Great explanations of injury, cause of pain and how to resolve it. Thorough and patient - answered all my questions in a way easy to understand. Highly recommend!

Dr Shaefer is very personable and takes the time to explain everything. Surgery went very well and follow up was good. Great surgeon!

Terrific bedside manner, patient & through explanation of injury/ procedure.

The best! Very caring.

Dr Shafer is truly a professional. Knowledgeable without the cockiness of some ortho docs. I felt confident going into my surgery as well as post shoulder surgery. His PA Jason is wonderful too!!

Very knowledgeable and helpful. Professional setting.

He always answers all my questions and never makes me feel unimportant His smile greeting always puts me at ease Excellent doctor I would not hesitate to recommend him to anyone

Had a very long wait on Thursday as did everyone in the waiting room. Once Jason saw me, he was delightful and very efficient. Thanks for the shot in my left shoulder. Happy Holidays!

Friendly and very professional

Wish all doctors could be as good at their surgeries and easy to speak to as Dr. Shafer. He is an excellent doctor! Glad he is my doctor.

Always Great!

Had an obvious cold but didn’t mask up to protect his clients.

I love that he is so conserative and laid back.

he explains everything and is very professional

Amazing n extremely thorough; Dr Shafer explains your symptoms Very clearly n gives you options .

Was a great office visit Have clear understanding

Over the years Dr Shafer has extend my sports playing days. Great staff makes for a pleasant visit just need to eliminate the preop questionaire I dozed off twice trying to complete it.

Personable ,professional and helpful

Dr Shafer took the time to listen to my knee issues, history, etc. then after X-rays we laid out a process forward to improve my situation, made sure all my questions and concerns were addressed

Takes time with his patients! Yeah!

Friendly and personable. I love that he actually listened to my 'opinion' about how things felt and worked (or didn't!)

Top notch!

Always has time to answer all your questions. Great Doctor !!

Excellent surgeon.

Wonderful Doctor whom is extremely kind and professional.

Exceptional bedside manner, truthful,honest and helpful. One of the top 2 doctors I've ever worked with in my whole health history.

Very thorough and listens to concerns and answers all the questions

Very knowledgeable!

Great surgeon!

Great medical treatment as always. Dr Shafer is so professional and personable. Excellent staff!!!

Always prompt and friendly

Very good specialist and confirmed what Jason of his office was telling me. I trust their treatment.

Friendly, knowledgeable, professional

Attention to patient. He listens intently.

He's the best.

I appreciated how Dr Shafer was very forthright and answered all my questions so I could come to my own decision regarding surgery.

Super nice guy. I have great confidence in him.

Excellence evaluation

Dr Shafer took time to carefully explain my condition and treatment plan. Very knowledgeable with extensive experience to help address my questions and concerns.

Dr. Shafer provided exceptional care and I really appreciate his professionalism and attention to my symptoms.

very informative

Dr Shafer never rushes you. Takes time to explain your options.

He’s a wonderful surgeon and a terrific man. He’s done both of my knees and they are wonderful.

Dr Shafer is a great orthopedist with a fantastic bedside manner and draws in the whole person, not just the physical portion. Truly a Healer not simply a surgeon

Love this Doctor. Very positive and kind man plus he delivers great results!

Caring, understanding, empathic! Just a couple of words to describe this terrific dr.

Great appointment! Everyone was excellent!

Dr. Shafer provided good information about my shoulder based on the xray, and recommended treatment, with one month follow up. He answered questions and was very helpful.

professional. courteous treatment

Dr. Shafer did a rotator cuff for me in 2013. I saw him today for the other should. Aside from being highly recommended technically, I feel he has one of the best, upbeat "bed-side" manners I've interfaced with across the healthcare industry.

Been seeing for years. Dr Shafer is the best.

A very nice exchange and concerned for my heath. Good communication.

Specifically scheduled appointment to meet with Dr. Shafer, but was seen by PA instead.

Very pleasant, informative, and thorough!

Very conscientious and a good listene!

Great Doctor, great personality!

Very professional and clearly explains your issue.

Dr Shafer is great!

I would give a better rating but the staff and physician assistant were awful

Good job!

Actually saw his PA and not the doctor

Good rating always for Dr. Shafer. Didn't see him today, but was offered by Jason. Declined because was able to do what I needed & I know Dr. Shafer is busy!

Awesome experience! Results instantly! Recommend highly!

Dr. Shafer has been very accommodating to my concerns. I have absolute faith he's getting me back to where I need to be.

Best Ortho in the valley hands down!!!

Rec

Dr. Shafer is a compassionate doctor who gives special attention to each of his patients.

Great Doctor

He’s just the best. Always answers my questions. Never feel rushed and I have total confidence in him.

Easy to talk to and listened to what I had to say

Dr. Shaffer has been very patient with my recovery on my second surgery. I like him very much. I have no problems with this doctor I would recommend him to anybody.

Excellent doctor and excellent surgeon!

Very professional and direct while being very clear in his descriptions of my problem.

Personable, easy to understand, and timely.

He keeps me walking!!

Had ACL surgery with Dr. Shafer. He did a wonderful job and is continuously helpful! Would definitely recommend!

Great doctor. Personable, patient and experienced.

Best Shoulder guy in town!

Outstanding in every way!

Brian showed the confidence I could trust in such a scary situation for me.

Awesome service and professionalism.

Amazing doc - took time to show my daughter her MRI and explain the findings thoroughly.

Caring, no nonsense doc with your best interests in mind. Would highly recommend him.

Thorough and pleasant Very professional

Gets to the issues, and resolutions.

Dr. shafer is extremely professional and very clear in his explanations and treatment plan. Dr. Shafer promotes a very comfortable physician/patient relationship. I wouldn’t hesitate to recommend him to anyone.

Great experience with both Dr Shafer as well as his entire team, including the people at PT!!!

Very professional and caring

Very personable & knowledgeable!

Did a good job explaining the injury, in layman's terms.

Dr.Shafer is a Great Wonderful Dr. I've totally enjoyed having him as my Dr.

Very professional, Understanding, cares about patient.

Brian did a nice job of explaining rather bad news. ??

Very professional and shots straight with what your options are

Outstanding Doctor and this is from someone that normally hates doctors! He is conservative, listens and takes the time to answer any and all questions. I LOVE his conservative approach!

Exemplary knowledge and care related to shoulder, and Surgical experience 5/5.

Dr. Shafer is the best doctor at OrthoAZ by far! His knowledge, his bedside manner, his overall personality - just so refreshing for a doctor at his level of expertise!!

Great 1st impression. Injection from Jason. Thank you

Brian was kind enough to see me the same day I asked for an appointment. I trust him and only want him taking care of my orthopedic needs!!!!

I highly recommend Dr Shafer He explained everything very well and spent a good amount of time with me. A very nice man and excellent physician.

Impressed by Dr Shafer's professionalism, attention to details and caring demeanor. Recommend highly.

Gives you the time you need to address concerns.

Two knee injections were done by Shafer, they really hurt. Third injection was done by PA and it was painless. Use a smaller needle.

This doctor is straight forward and I trust him right from my first meeting with him.

Could not be a better doc in all of aZ

have a fractured right clavicle. Broken in half. Doc explained why he is against surgery. He did not physically put hands on. You can see that my collar bone is broken. Told me to give it 3 weeks and come back. Wow.

Great Doc he explains everything in terms you understand. And is really sympathetic to your needs

He had done my other shoulder 7 years ago i would nor go to another doctor he's the best.

Excellent doctor. Virtually pain free shoulder surgery.

Always professional. Easy to talk to. Answers questions. Great surgeon

Spends time to explain process and answer questions

Dr. Shafer has always been informative and cordial. His PA is also great.

This was an initial visit, I have a severe issue that a lot of Drs would have scheduled surgery for. Dr Shafer however recommended waiting because the results would not have been completely acceptable.. he explained in great detail and very helpful, professional and friendly..

Exceptional Care from the entire team, including (especially) the PT Team! Thank you!

Very personable and informative.

Efficient, kind and personable! Happy to have his care and counsel.

Always a pleasure to talk with the Doctor and staff

Exceptional doctor.

Dr Shafer is an excellent doctor. His communication skill s and surgical experience are fantastic.

My 1st meeting with him, He was kind, listened to my story and provided a plan! I will be back in a month.

He was competent and the visit was short and sweet with goals met

1st consultation with Dr. Shafer - very candid. Both Jason (PA) and Dr. Shafer methodically explained symptoms, diagnoses, conservative treatment and possible more aggressive surgery in the future.

Great “bedside “ manner. Listened and heard me

First time visit on High Street - had trouble finding the place

Nice guy. Not am alarmist!

Always very thorough and is patient in answer all the question. I saw Justin and he was very helpful as well.

The PA and Dr. Schaeffer seemed very confident this was my first time meeting them.

All Good!

Great experience with Dr. Shafer and his staff. Thx.

HE WAS VERY MUCH TO THE POINT NOT MUCH BED SIDE MANNER

Quick friendly and informative

Very professional. Customer service is great!!! Listens and is engaged.

Took time to explain my injury, treatment options, benefits/risks to the options, allowed me to ask questions, answered the questions, and shared his recommendation as to the options. I did not have to wait to be seen. Staff all courteous.

Great Surgeon and very straightforward with the facts about the procedure and recovery process

Felt he was down to earth & explained rationale for conservative treatment. Jason, PA was excellent with explaining X-ray findings & was so patient with questions!

Great doctor with great bedside manor

Dr. Shafer has been great through my entire recovery of my broken shoulder. His nurse is awesome too. I miss the old office. The xray tech there was a great guy. This new office feels so clinical but it appears it was for a efficiency with a big practice.

I really appreciated the visit with Dr Shaffer and his PA Jason. They were very helpful and informative regarding my shoulders issue.

A doctor that is willing to listen and is very empathetic to the patients needs.

E LISTENS TO HIS PATIENTS, A RARE THING IN TODAYS HEALTH CARE INDUSTRY

Answered my questions and was patient with me explaining my problem.

Understood my problem and provided thorough explanation for treatment.

Dr Shafer is an excellent Surgeon. He is very friendly and explains everything into detail. I would recommend him to my closest friends.

Fantastic

I highly recommend Dr Shafer. He addressed my concerns with a recent shoulder injury in a very professional manner.

Walked in like he was in a hurry. Looked at my arm and said I’ll prescribe a anti i flammatory. Then said just take two aleve a day! No thanks. Also I asked about continuing PT and he said it’ll just make it worse. Wasted my time coming to see him and then I see him in the hallway laughing on his phone. Very dissatisfied

Trust his skill and help in determining priorities.

Dr Shafer is the best!

Knowledgeable, personable,. Highly recommend and actually on time.

He is the BEST!!! He Explains in detail the problem, the fix, and the recovery. He is very thorough in his explanations. He is so compassionate, understanding and kind. He did a tremendous shoulder surgery on me and I'm so thankful. It was very successful. His staff/nurse/medical assistant are also amazing. I feel so best to have then as part of my care in this situation. I trust I wont have to use his services again but if and when I might, I'll know I'll be in the best hands and care. Thank You Dr. Shafer and staff for all your wonderful care.

Always a pleasant experience. Have known him before he was a surgeon. Thanks Dr. Shafer

Very kind, a great manner,. I was fully informed. Will see again if need arises

I was pleased at how efficient and on time my appoint was. My options were very clear.

I felt so much better after I left Dr. Schaefer.

Quick, efficient and informative

Dr Shafer was great. Very comforting and knowledgeable about my right shoulder issue. I agree with his recommendations on future treatment at this point.

In an out on time no waiting excellent I wish all doctors we’re the same with them you hurry up and wait

He speaks the truth. I appreciate that

Fantastic 👍

Love his honesty

The man knows his stuff and I loke his direct approach.

Great bedside manor and real concern for patients

Excellent! Very informative with a conservative approach to treatment.

Knowledgeable, straight shooter, makes it easy for the layman to understand what's going on with his body.

He is still the best orthopedic Dr. I have seen. I came in for a cortisone shot and his opinion and that’s exactly what I received.

I was so blessed to have DR Shafer, do my surgery.. he is an outstanding, caring, knowledgeable surgeon. I loved his gentleness and kindness. He takes time to listen, he then takes time to explain the issues, what the procedure will be, how long etc. He is a great DR!

My experience with Dr. Shafer was comfortable and I felt like he listened to my concerns.

Since I was not there very long, I am going with 4 stars, but I really like him, straight up with the info, and speaks in a way that a layman could understand.

Well informed. To-the-point, but also supportive.

Very professional, knowledgable and caring.

Dr Shafer is the BEST !

Dr Shafer gives you straight answers and doesn’t sugar coat his assessment. He’s one of the best shoulder surgeons in AZ and made it very clear what my level of expectation should be 6 months post.

Very caring and honest. Good manner . Builds trust.

Thanks!! The best....

Not only is Dr. Shafer an excellent doctor, but he also takes whatever time is necessary to explains things regarding my prognosis. He has an outstanding bedside manner.

Very understanding and caring.

Smart. Knowledgeable. Appears to care about his patients.

Excellent!

Outstanding. Cannot find a better physician. You have a great staff working for you and facility is first rate.

Great surgeon...good guy!

I had knee surgery with Dr. Brian Shafer one of the best doctors in Phoenix everything went really smooth and I’m back to normal thank you Dr. Brian Shafer you are a total professional

Dr. Shafer takes time to listen to your goals and helps you work through your various therapeutic options. As an older man who enjoys athletic pursuits, he has helped me understand the best options for my ortho needs.

Nothing but top notch care from Dr. Shafer.

Well informed Show interest in patient Wood recommend

Dr. Shafer is incredibly knowledgeable and has a relaxed demeanor. He takes his time and answers all your questions. He’s my shoulder doctor for life!

I tore my bicep tendon and with all the information like mri and X-rays I don’t have to have surgery. He’s the kind of doctor that if you don’t need surgery he won’t do it. Great Doc!

Great service and professionalism. Never met a doctor so honest about treatment. Thanks

Dr. Shafer was great and answered all my questions . I trust his advice and appreciate his expertise.

My rotator cuff complete tear was accompanied by several other issues. Dr Shafer fixed all. I’ll be back on the course in no time. He is the consummate “saw bones”!

I was happy with my visit. Dr. Shafer thoroughly reviewed my knee.

Dr. Shafer is an excellent doctor. He is knowledgable, efficient and caring.

Best in the west!!!

Awesome visit. He practices medicine like I practice law, straight forward and brutally honest

Love his work and manners. He doesn’t sugarcoat things. Give you info that is for your best healing. He’s my favorite Doctor of all

Dr. Shafer has excellent bedside manner and is an accomplished surgeon

Terrific person and great Doctor!

I was pleased with the valuable information that I received about my shoulder problems. The cortisone shot really helped a lot for now Thanks Pete

Great Service. Thank you

Very good Doctor, Able to explain things in terms that I can understand.

A great surgeon!!

knowledgeable, friendly and on time!

Pleasant. Caring and handled my issue.

Dr. Shafer was friendly and explained things really clearly. I hope I don’t have to see him again but if I do I feel like I’ll be well taken care of :)

great Doc...skill outstanding, humble, and a good listner.

Very thorough and honest in approach. I would highly recommended mend hands m.

A very patient doctor that knows how to deal with difficult situations . I trust his medical skill, his judgment and the advice he offers.

Dr Shafer's PA was outstanding. I came in upset because I was lost and had a hard time finding the office. He was soo very kind. Did a great job with the injection I had in my knee. Excellent !

Personable, excellence, and significantly caring and friendly

The Shoulder replacement Dr. Shafer did has turned out really well. No physical therapy. Only exercises I could do on my own.

Gave very encouraging advice.

Dr. Shafer was efficient, kind and professional. I appreciated the fact that he took an x-ray of my shoulder and was able to diagnosis the problem and render help to make it better.

Kind, compassionate , and thorough. Dr Shafer patiently listened and explained everything very well. I am very glad he was referred to me.

He's the best.

Good follow-up visit. He explained the surgery, what to do for the next 3 weeks, etc.

He truly cares

Great doc. Takes time with patient.

Dr Shafer is a fantastic resource. He is thorough, patient, knowledgeable, and careful. I wish all doctors were as caring and thoughtful.

Not a good visit for me. He made me feel like I was blaming him for my issues. I actually said to him, "I not blaming you for my problem". I've had 5 other orthopedic surgeons and his mannerisms, the tone he used with me just over all visit with him was the worst

First visit with Dr. Shafer today. He was so friendly and had a great bedside manner. Knew exactly what was wrong with my shoulder and told me what needed to be done. Really liked him.

Dr Shafer is the best. So knowledgeable and caring. I wouldn't go anywhere else!

Very informative, and he listened to my concerns.

I find the doctor efficient, very practical friendly, and pragmatic.

I have total confidence in Dr Shafer and he keeps me positive regarding my health!

Thoughtful and direct communicator. Surgery went well as is recovery.

Dr Shafer and his team rock! So glad I chose him to do my knee. Super easy, great communication, totally satisfied. Thank you Dr. Shafer and Nichole!

Quick and ontime. Very knowledgeable!

I had a totally successful surgery and would recommend Dr. Shafer.

Professional Courteous Knowledgeable

Dr. Shafer took the time to assess my condition and gave me a clear path forward for my recovery. Thank you for getting me in so quickly. Best regards, Tom

High level knowledge of course coupled with great communication skills.

Great experience

Tells you how it really is

Very knowledgeable and compassionate! My son was very comfortable in his care!

Dr. Shafer was direct & to the point. He provided clear and detailed information. My consult was thorough and getting in for an appointment was quick and easy. The staff were all professional, friendly and provided me with great care as well.

Excellent surgeon

Thoroughly knowledgable and straight to the point about my condition.

Would recommend to anyone needing this specialty!

Terrific Doctor!

He was extremely nice and professional

Personable Practical

outlined a treatment plan around my upcoming travel plans.

Thank you.

I feel if I have any difficulty, he will be able to help me. He didn’t feel I needed surgery or treatment but possibly shots if my knee issues persist. Thank you, Dr. Shafer!

Great person and doc. Someone who has a not afraid to tell as it is.

Very professional. He answered all my questions and was very patient.

Dr Shafer is pleasant, experienced, & knowledgeable. I gave him 4/5 because he’s told me twice in 2 years that I need to wait longer to get knee replacement, without regard for the level of my disability. He did, however, offer to refer me to another surgeon.

excellent, did awesome surgery and my recovery is going outstanding

I have used dr shafer for several injuries over the years and would not consider using another dr/surgeon in his field, and I work in the health care field.

Excellent

Fast service, professional attitude.

Dr. Shafer is always interested and listens to what his patients say. He is very thorough in his diagnosis . A top notch doctor and would highly recommend him.

Great guy, tells it like it is! Excellent outcome from rotator cuff surgery from several years ago.

Great Doc....No Bull!

Absolutely wonderful care and follow up. And the staff is top notch as well!

Great guy, knows his biz!

Good experience, timely, efficient, the tech that made my arm brace was amazing. She made my brace in record time.

bedside manner is terrible. Office has no ability to allow patients to view xrays.

Great surgeon

Dr. Shafer is the best! Expertise unexcelled!

Dr. Shafer is thorough, very kind, and a great listener! Great experience as a new patient.

Great comprehensive visit. I didn't feel rushed at all. Professional and courteous staff. Thank you for helping me get the correct diagnosis for the pain and come up with a treatment plan. Hillary, Prescott

I’ve been seeing Dr. Shafer for years because of multiple injuries. He is always great.

Very good Doctor. Took good care of my injury and answered all my questions.

Great doctor! Genuinely cares and looks out for your best interest

Great surgeon and lays the facts out so you understand perfectly what is going g totakeplace. Highly recommend him.

no problems, Dr Shafer does a good job!!!

Always informative and caring

Dr. Shafer was very professional. He diagnosed my problem and gave me recommendations as to my treatment. The staff also was very professional.

Rough bedside manner. Didn’t even remove my arm from the sling.

I like the fact that Dr. Shafer tells it like it is and talks so you can understand him.

Great guy.

Professional and explained what was going on in detail!

He was thoughtful and knowledgeable. I thought maybe he would suggest surgery but he suggested what he thought would be appropriate for my knees and was honest about my knee health. He is a top notch doctor and I wouldn’t hesitate to go back for all my knee concerns. Paula Pruett

They took 4 X-rays ...Dr Shafer never even brought the films into the room to my type 3 separated shoulder pain.... Due to all the pain...I wanted to get a Cortisone shot ... He wouldn’t give the shot that would have helped....my $40 co pay was for him to just say no exercise? ...it is 2am and I can’t sleep due to the pain...I’m Very Mad about this...not sure but I’m thinking he doesn’t feel comfortable in his ability to administer a cortisone shot into my shoulder....not happy with this practice!

Very friendly and nolageable

Dr help me this my right shoulder questions and treatment. Staff was nice and efficient Thank you.

spent time explaining very clearly my condition and my surgery if I choose to go ahead Well Done Dennis Cece

If you need a shoulder replacement, Dr. Shafer is the best!

I hold Dr. Shafer in the highest regard. He is an excellent surgeon. An excellent doctor. And an excellent man.

Great Doc!!! Very professional.

Very helpful, caring and put up with me for a torn rotator cuff and tendinitis in my elbow. Appreciated his patience with me the most.

Dr. Shafer is great. Thorough, professional, and understanding. One of my favorite people on the planet.

Excellent fast service with a true professional !!!!

This dr has honor I felt like I was in good hands

Office was very professional and very helpful.

Explained my situation very clearly, and outlined the options for me. I did not end up requiring surgery, which is good, and he made me very comfortable with that decision.

Can’t even hold a fax!

I don't know what it is about health care professionals and their disrespect of patient's time. Fifteen minutes AFTER my scheduled appointment, the X-Ray tech came in and informed me Dr. Shafer required more X-Rays than I brought. By the time that procedure was complete, it was over an hour past my scheduled appointment time that Dr. Brian walked in to visit. He was VERY LOUD!!!! I wish he could just turn the volume down. Dr. Shafer was very kind, HONEST, considerate, and patient with my questions. UNFORTUNATELY, because of my hour wait time, I am unable to give him five stars.

Extremely personable. Completely fixed my ACL. Would recommend him to everyone!

Exactly what I wanted in a surgeon

My first appointment and he was cordial, informative and encouraging that relief is possible.

Thanks for taking such amazing care of me over the years. You're the best! Bobby

Very happy with all the explanations about upcoming surgery of my right shoulder. Also his interest in my concerns. Thank you Dennis C. Krcek

Outstanding in all respects.

Good man

Dr. Shafer was great. Explained all my options. Told me what was going to happen in advance so I'd be prepared after Surgery. Would use him again, but hoping I never have to. LOL.

I trust Dr. Shafer, he is open and to the point.

Very pleased.

Dr. Shaler was very pleasant and helpful. He talked with about my concerns .

Fast service

always informitive and profesional

Great Doctor. Knowledgeable, caring, consistent.

Dr. Shafer was on time and took his time to listen to my problem. I could not have asked for more.

Very nice and didn’t make me feel rushed.

Very professional and accommodating

Pleased with my appt, plan of care and standard with how he treated and spoke to me re my concerns.

I thought the visit was great. Straight forward to the point and a game plan to get the ball rolling. Thank you!

The call was great once I had all of the correct information

I was out of town in scottsdale and i was seen the next day. very happy.

The process was pretty smooth and professional and the office is very clean. The staff all seemed knowledgeable and Dr Shafer was able to understand my issue and give me great diagnoses that sounds like it will resolve my issue.

was very honest with me

I really didn't feel like a valued patient. I felt my 1 1/2 hour drive was useless.

Very professional and explained plan for reducing my shoulder

Took the time to explain all my options

Professional, friendly, energetic nd tothe point

Dr. Shafer takes the time to talk about your problem. The office staff is also very helpful!

Did a great job. Very personable and thorough with the patient. He is also knowledgeable and really did a good job explaining the issue at hand.

Tech.problems

Really knowledgeable Great bedside manner We like him

Look no further for complete shoulder surgery...Awesome surgeon...pain free...what a relief !

The way a doctor visit should be ! Taken the time to examining patient, review options for treatment. We cannot be more happy ! Thanks Doctor Brian

very upfront pulls no punches and honest

While I think Dr. Shafer's approach is correct, I felt he was condescending, insulting, and unprofessional in the follow-up visit. He seemed frustrated that I was getting better despite the fact that I hadn't followed his instructions to the letter. I was contrite and initially felt that I was wrong, but after thinking about it, I realized his initial instructions were not completely clear. A doctor should never tell his adult patient that "his 7 year old" follows instructions better.

Helpful and concerned

Great surgeon!

Waited 55 minutes, past my appt time to see the doctor only to have him spend less than 5 minutes feigning interest as I recited the issues I had come to see him about. His ”bedside” manner is reminiscent of a auto mechanic and made me feel like I was wasting his precious time. In my opinion, doctors should show care and concern for their patients and not just go thru the motions to rush them out the door. Going forward, I will NOT be going back to this office or this doctor.

Objective and to the point

No nonsense, forthright and honest.

Seems very knowledgeable, but his bedside manner is seriously lacking

Super Star. I can not say enough wonderful things. Patient, listened, cared, bla bla bla....and...He was the wrong doctor for me. I should have seen a neck doc. Didn't matter. He was there for ME....thank you thank you

Professional, caring, knowledgeable are the first words that come to mind in describing Dr Shafer.

Too quick to make diagnosis. No helpful hints as to where to go from there.

Nice and friendly staff!

I saw him for all of 4 minutes where he talked over me and

He is definitely a great doctor very professional and courteous I highly recommend him

Terrible bedside manner. No explanations except I did this to myself. No MRI ordered to see what else might be going on. Take Advil. My approval for gel injections could take 1 week or 2 months. Won't go back to him.

He is definitely the best. Love his bedside manor.

Approachable, helpful...almost no wait

Dr. Schafer did a great job explaining the likely cause of my pain as well as his recommendation for treatment. He has a very nice bedside manner.

Explained what was going on with my knee. Listened and was very helpful. Thank you.

Had an earnest dialog on shoulder replacement surgery and the lifestyle impact considerations. Will revisit in January following advice provided.

Great Doc and great personality. Always on time.

Excellent information on what ‘s going on with my shoulder and what my options are going forward. Looking forward to seeing you in December. All questions answered and other concerns addressed professionally. Thanks!

Dr. Shafer is the best!

typical surgeon manner. acted as tho he resented time spent. talked over me & wouldn't let me speak. very brusk. I wouldn't go back to him. appeared as tho he didn't even look at my mri on screen.

Straightforward and honest feedback on his thoughts and path forward.

Genuinely concerned and very easy to talk with

He is the Best. !

always very good. patched me back together several times

Brian Shafer is professional, knowledgeable, and will give you a straight answer.

It was a pleasure from check in to the end of my visit. Dr. Shafer asked what was wrong with me, explained the MRI and Xrays to me in english. Very comforting way of talking to patients.

Makes you feel comfortable and hopeful that he can help! Thanks

always good info. Easy to talk to.

he is very friendly an knowledgeable

Dr Shafer is the best!

Visit was on-time, efficient and educational. Dr Shafer gave me options and recommendations for my shoulder issue.

He is very kind and caring and seems extremely knowledgeable. He did both my shoulders with excellent results.

Great experience, knowledgeable, professional - 5 stars

I love Dr Shafer’s Conservative approach to medicine. He thoroughly explains his treatment plan and why he is moving forward. The staff is warm and friendly too. He usually runs on time but if he is running late it is because he caring for a patient.

One of the best Dr. I have seen

A caring doctor.

Always gives a great advice!

My complaint is the amount of time we waited for our appointments. My husband’s was at 10:15 am and mine at 10:30. We arrived at 10:10 and didn’t see the doctor until 11:10 am. Waiting that long is not acceptable.

Waited 50 mins after my scheduled appt time b4 he came in

Very professional and helpful

Dr. Shafer always shows that he care about your health and always is patience with questions and doubts. Excellence; he gave me confidence on my recovery.

Would not like to see him again, but if I needed help, he would be the ONLY ONE I would go see Super Nice and Great Surgeon Thanks for making my shoulder great again

Very good ! Gets to the point fairly quickly, not a lot of chit chat. But isn't that what we want. Just good medical care.

Prompt, professional , appropriate in his assessment & recommendations. I strongly recommend him, especially for anyone with shoulder problems

The best. Only trust him.

Dr. Shafer took the time to explain knee anatomy and his treatment plan. I have the utmost confidence in him.

Very helpful and knowledgeable

Honest, to-the-point, personable.

I'm not very happy with my visit. He was aggressive and in too big of a hurry. I had x rays taken, but he never brought them up or went over them with me. I feel that he was very quick on making a recommendation for me and wasnt very thorough.

Courteous, Friendly and informative

Great doctor and great care!

Can’t get any better than Dr Shafer.

Great overall experience.

Dr. Shafer is the best!

Brian is a wonderful Doctor, he does not try to push you into anything. He has already replaced one of my shoulders, and may have to replace the other one. He has very good bedside manner. Would highly recommend him.

Kind, professional and informative. Thanks!

He will fix you up..

Dr Shafer came highly recommended. I appreciated his quick “Lets get this fixed” attitude to my severed rotator cuff.

Dr Shaffer is a leader in the prime of his career

Always open to answer any question or doubt. Very patient and courteous. Always feel that he care about my health. Excellent Dr.!

Dr shafer is fantastic doctor,my knee surgery was best experience i have ever had with knee surgery,i would reccomend him to everybody!!!!!!!!!!!!!!!! i extremely pleased with the results!!!!!!

Great Doctor , and Surgeon. Very carrying, doesn't push surgery.

Exceptional person, upfront and to the point. He understood our families issues, with distant traveled, and accommodated our requests! A man with a very busy schedule, took extra time to help us! I was impressed! Doc is a good dude!!

Tremendous physician! Spends as much time as necessary explaining your condition and treatment options.

My visit with the doctor was fine, although quick. I waited an hour, saw him for less than 10 minutes, as I had an appointment with another doctor that I had to get to.