Orthopedics: Trauma Care, Fracture Care, Complex Fractures
Springfield, MA
4.9
448 Ratings
178 Comments
Dr. Bennett Burns is a board-certified orthopedic surgeon with specialties in trauma care, fracture care, and complex fractures. He is part of the American Academy of Orthopedic Surgeons and has training in ATLS, ACLS, and BCLS.
Dr. Bennett Burns is a board-certified orthopedic surgeon with specialties in trauma care, fracture care, and complex fractures. He is part of the American Academy of Orthopedic Surgeons and has training in ATLS, ACLS, and BCLS.
The reviews listed below were collected independently of New England Orthopedic Surgeons through rater8. Each review represents an authentic and verified patient experience.
Excellent in every manner. Everything and more of what we had hoped for. Thanks for your expertise and abilities
Sep-2024
Nice doctor answers all my questions and follows up on what needs to be done
Aug-2024
Dr. Burns is down to earth; he explains everything in layman’s terms. He is very friendly, and he makes his patients feel comfortable.
Aug-2024
Dr. Burns is great. More to the point, he takes time to find out what's going and care about you as a patient. I appreciate his "bedside" manner and recommend him highly
Aug-2024
Nice Dr hoping hip heals well n quickly ty
Jul-2024
Always keeps me in the know about everything that’s happening. I find him to be a very good doctor, and person. I would recommend him to anyone.
Jul-2024
Absolutely a wonderful doctor with great personality to ease your worries about surgery. He and his whole staff had their positions down pat. I went in smiling and came out smiling 😁 Very talented doctor. I'm in need of a knee replacement, I hope he does them👍
Jun-2024
Also saw pa S.Bouthillette and MO. Everyone was excellent and compassionate.
Jun-2024
Dr. Burns is real easy to talk and very knowledgeable. I’ll recommend him to anyone.
Jun-2024
Extremely talented Orthopedic Surgeon
He demonstrated concern about the horrific, triple fracture of my femur which has finally healed! 6/10/2024!!!!
I am now walking without a cane or walker . My last appointment was today.
I highly recommend Dr. Burns for treatment. Bless you Dr. Burns for your care and expertise .
Jun-2024
I wish you were more doctors as pleasurable as that man he took his time. He explained all the options I had give me his best opinion very comfortable with him very sociable, man..
Jun-2024
He was great
May-2024
He was very knowledgeable and understanding. Very personable as well. I’ve had bad experiences lately with feeling judged and uncomfortable with doctors I met. I appreciate his approach and kindness.
May-2024
Dr Burns has done two surgeries on our son and him and his entire team are second to none!! Not just his expertise but his attitude towards the patient leaves you feeling reassured that you are in good hands. Thank you to everyone who makes it happen!
May-2024
great doctor,takes all the time you need to answer questions. doctor burns is also a good surgeon.
Mar-2024
I had the greatest experience I was put at ease everything was explained to me and my husband. I left feeling so much better.
Mar-2024
Waited 1 hour 10mins and still never saw the doc. Left office.
Mar-2024
Great bed side manner, and KIND! Thank you
Mar-2024
Very nice Dr.
Friendly, professional, and his staff was very nice too.
Mar-2024
Dr Burns has a wonderful personality: kind, thoughtful and knowledgeable. He's easy to talk to and answers every question as if it was the first time he heard it His surgical skills are fabulous, he fixed my ankle, and I'm on the mend. I would highly recommend him to anyone contemplating orthopedic surgery
Feb-2024
Everything about Dr Burns is great!
I am very lucky & blessed to have him.
Dec-2023
One of the kindest + most compassionate + professional providers we’ve ever had the pleasure of meetinfg.
Dec-2023
Took time to answer all questions..very warm and friendly.
Nov-2023
Very nice Dr. A pleasure to have him as my dad's Dr. Laid back, funny, very professional and down to earth. Pleasant experience
Oct-2023
Dr Burns is always excellent. He is present and listening and kind.
Aug-2023
Dr. Burns was very helpful and knowledgeable. My case is a difficult one and Dr. Burns looked at options rather than rush into surgery.
I feel very confident in his care.
Aug-2023
Always excellent!
I would highly recommend Dr Burns.
Aug-2023
Dr. Burns is very personable. He spends the time to explain the procedure and healing process.
Aug-2023
Confidence in him.
Aug-2023
He is kind and caring and really takes the time to explain things to you. It was luck of the draw that had him see me in Batstate hospital ER and I feel blessed I am receiving his care.
Jun-2023
Dr Burns did an excellent job fixing my broken hip I’m walking again because of his expertise
Jun-2023
Fabulous service!
May-2023
Dr. Burns is nothing but amazing!
Apr-2023
Explains everything to you and answers all your questions and concerns.
Apr-2023
Amazing Surgeon. I couldn’t be happier with how he has worked on and with my son.
Mar-2023
Dr. Burns and the entire staff at NEOS are wonderful. Thank you for your exceptional care.
Mar-2023
I love my doctor, he saved my leg
💕💕💕💕💕💕💕💕💕💕💕
Mar-2023
Down to earth and very caring physician. Listens to his patients. Has collaborated with my other specialists to come up with the best outcome for me.
Feb-2023
He was very cordial and open about my issues and answered my questions that I had.
Feb-2023
Dr. Burns is the best! Professional, highly knowledgeable, and compassionate. He takes time to answer questions and listens to my concerns.
Feb-2023
Wanted him to look at my lower leg and he only ultrasound it looking for blood clots.
Mar-2023
Dr. Burns Dr. Burns where to begin? This guy is the best .. saved my leg from operator error of a motorcycle. The 'Chopper-Crash" as I refer to it.. a telephone pole being my nemesis .. brought me under his talented care where I was healed and given a second chance at a normal life. Most likely I would have lost the limb under the knife of anyone else but he pulled off the impossible and I walk again. The very best we have in orthopedic trauma care hands down. My hero!
Feb-2023
Very informative & explained what my surgery was going to be.
Feb-2023
He was very good
Jan-2023
Very nice and respectful. Always treats me well.
Jan-2023
Did not look at xrays
Jan-2023
Always listened to me and made me feel comfortable. I felt confident that he would take care of my ankle. And I never once questioned his care for me. If I have to recommend an orthopedic surgeon it would be him!
Dec-2022
Very pleasant and caring doctor. Will answer all your questions and doesn't rush you! Very helpful and thorough. Explains everything completely. I highly recommend him.
Dec-2022
Dr Burns has been great in every way.
Nov-2022
He has great bedside manners. Treats me with respect and lets me know what is going on with my arm after surgery. Would highly recommend him for the kind of surgery I had done.
Nov-2022
Compassionate and concerned about my problem.
Nov-2022
Had an excellent appointment, Dr. Burns is very thorough and explained and answered all questions.
Nov-2022
Very friendly, knowledgeable, would definitely recommend to others
Nov-2022
Fabulous Doc!!!
Oct-2022
Always makes me comfortable and is very personable. Answers me questions and always provides options
Sep-2022
I don’t know why I’ve received this survey. I’ve never seen this Doctor!!
Sep-2022
Never got to see the doctor. He was running behind at 10:30 in the morning. (My scheduled appointment time.) After waiting 30 minutes, I left. I had arrived at the office at 10:15am.
Aug-2022
Excellrnt
Aug-2022
Thanks for advice for everything
Aug-2022
Great bedside manner. Answered all questions thorougly
Jul-2022
Took the time to explain and answer all my questions.
Jul-2022
Thorough, listened. Was running behind but apologized and spent time I needed
Jul-2022
Great doctor. Up front and provides alternatives to my leg problem
Friendly and professional
Jul-2022
i just love his honest bedside manner. So far so good. Just had my followup appt after emergency surgery. I can't believe i am in a boot after 2+ weeks. Looking forward to being able to put weight on it!
Jun-2022
Couldn't be happier with the treatment he has provided for our daughter. Dr.Burns is very thorough and has excellent communication skills.
Jun-2022
Highly satisfied with this doctor he was absolutely great with my son!
Jun-2022
Dr. Burns has a great "bedside manner" and always explains things in terms I can understand. He also listens to me and answers all questions I have.
May-2022
Very informative answered all of our questions and took his time didn’t rush us
May-2022
Vey patient explaining everything. Did an excellent job.
May-2022
Such a great doctor . He takes his time explaining everything and his pleasant attitude is great. My knee is feeling so much better .Thank you Dr. Burns
Apr-2022
Dr Burns really listens to his patients.
Apr-2022
One of the best doctors I've ever had, very polite, very patient and very wise.
Apr-2022
Wonderful man. Very concerned with my recovery. Took his time to ease my fears and answer my questions.
Apr-2022
good surgeon,takes time to explain your condition and alternate options
Mar-2022
So awesome ?? great guys went over everything that was wrong with arm
Feb-2022
Outstanding Doctor
Feb-2022
Arrogant lousy orthopedic Dr.
Feb-2022
Dr Burns was personal and professional.
It was nice meeting him.
Feb-2022
Dr. burns he’s competent, looks at you when he speaks, And is reassuring..
Jan-2022
Very caring and takes his time to understand your issue and explain all your options moving forward.
Jan-2022
Super easy to talk with, genuinely concerned with healing and restoring function and reducing pain. Really connects with patients and families to be as aggressive or as conservative as the patient decides. Friendly bedside manner, very personable.
Jan-2022
Very caring about my recovery
Jan-2022
He’s awesome could listen to him all day so knowledgeable offering advice and answers to all our questions. We will recommend him to anyone in need
Dec-2021
Dr. Burns takes his time to listen and explains everything to detail. He is very patient and doesn’t rush. Dr. Burns is patient first attitude is AWESOME.
Dec-2021
Dr. Burns is very patient and kind. He takes the time to answer all my questions and I don't feel like he is trying to rush me to get to the next patient.
Dec-2021
100 %
Dec-2021
Knowledgeable, extremely helpful, and explains things well and in an easily accessible way.
Dec-2021
Great job!! Took care of my 2 surgeries and very professional. Will recommend to anyone. Thanks
Nov-2021
Charming man. A lot of noise in his communication that I had to sort through. Otherwise, a helpful visit. I telephoned NEOS This morning for more info regarding self help.
Nov-2021
Dr. Burns far exceeded any expectations we may have had. He was not only thorough and extremely knowledgeable but genuinely kind . He took so much time to explain everything and make sure we were all comfortable with what was happening. He is a wonderful surgeon and his demeanor is exceptional. We can't begin to say how grateful we are that he was our sons doctor !
Nov-2021
I feel like he really cares about his patients.
Nov-2021
He's the greatest.
Nov-2021
none
Nov-2021
Dr. Burns made me feel extremely comfortable and gave me hope about my situation. I’ve never had a serious injury or been through surgery before so I really had no idea what to expect. The surgery process was still terrifying for me, but Dr Burns did an amazing job and I’m on the mend now. He’s also very good about answering any post op questions and explaining things further over the phone. Very fortunate to have ended up with Dr Burns as my surgeon.
Nov-2021
Very friendly and informative and not in a rush. Excellent with children!
Oct-2021
Dr Burns is very knowledgeable, compassionate and listens to his patients.
Sep-2021
Excellent, he clearly explained xray results. Very courteous and took time to allow questions. Highly recommend.
Sep-2021
Detailed giving you information and options regarding my fractured hip .
Sep-2021
Excellent Dr.
Sep-2021
DR Burns was brilliant in a difficult femur surgery
Aug-2021
The best doctor I have ever had! Would recommend him happily!
Aug-2021
Knowledgeable, professional and caring.
Aug-2021
A great th
Jul-2021
He's the best orthopedic doctor.
Jul-2021
He's a good liistener - doesn't push surgery - takes the time to examine where you're having pain and suggest the best treatment method. Very positive appointment
Jul-2021
Professional and patient approach. understanding. Very caring and responsive to questions.
Jul-2021
Explain everything and what takes place if sling doesn’t work. Saw me right away fit me into his busy schedule. Very professional. Thank you Dr. Burns
Jul-2021
I appreciate that he gave me plenty of time to discuss my concerns and provided thougtful answers.
Jun-2021
Very compassionate understanding and thorough doctor I would recommend him to anyone
Jun-2021
Dr Burns took the time to explain all my questions. He was very professional and patient.
Jun-2021
Good job doctor.....
Jun-2021
Very nice,caring, good at explaining things.
Jun-2021
Have always felt that Dr. Burns has taken me seriously and was always up front about my choices. Lot of confidence.
Jun-2021
Love this guy. He fixed my ankle after my car accident. He is always conscientious, always clears up any issues or questions and knows his stuff. A great surgeon. I think his picture might need to be updated as this doesn't look much like him, it was probably from medschool or something
May-2021
While Dr Burns was running behind schedule, I couldn't have asked for a better consult. I came in with a fractured clavicle that the ER staff assumed would need surgery. After talking me through the history of clavicle repairs, Dr Burns assured me that the decision was mine in the end, but that if he had the same injury, he wouldn't want surgery. Because of that, I can't say how the surgery would have gone, but with his no BS approcach and willingness to help a patient come to the righ
May-2021
Looking forward to my next visit.
May-2021
Exceptional knowledge
Apr-2021
Very professional, attentive and patient.
Apr-2021
Hey is excellent!!!
Mar-2021
Great doctor
Mar-2021
Es el mejor doctor que e tenido
Feb-2021
Great Doctor is helping my father in law with a elbow fracture. Is also alleviating the severe pain with a shot. I'd recommend him to anyone who has orthopedic issues. Very pleasant Doctor. Y
Feb-2021
He s great
Jan-2021
Dr. Burns is knowledgeable, competent, and extremely empathetic. He makes you feel like a person instead of an insurance number like some medical professionals. Other medical professionals, at times, have a tendancy to treat patients like drug seekers when asking for pain to be treated which has been my experience in the past. Dr. Burns does not do that at all. He also has great bedside manor which is important for me especially when in pain or hospitalized on an inpatient basis. 10/10 would recommend.
Jan-2021
Straightforward with intelligent answers. to questions.
Jan-2021
Explains problem for your understanding. Has choices available for the best way to handle your situation. Easy to talk with I would highly recommend Dr Burns
Dec-2020
So kind and explained everything so well. Great care for my 5 year old and great care for his mother! PA or RN not sure her position, but she was lovely as was the person who put on the cast.
Dec-2020
Dr. Burns was extremely thorough and helpful.
Dec-2020
Great surgeon and great personality!
Dec-2020
Excellent!
Nov-2020
Always listens to you and gives great feedback.
Nov-2020
Dr. Burns is professional, thorough and kind. I have felt extremely well taken care of throughout my recovery process
Nov-2020
BEST doc I’ve ever worked with. Spent time on what was wrong and what options I had. Highly recommend!!!
Nov-2020
Outstanding. Courteous, professional and very comforting.
Nov-2020
Love how he builds a relationship with the patient to make them feel very comfortable while there. My daughter we so nervous for knee surgery and he helped her calm down and walked her though step by step throughout the process on what would be happening though out the procedure.
Oct-2020
Dr. Burns is awesome. What a great doctor. He takes his time with his patients to really understand what's going on and then formulates a plan to help. The time he takes with each patient may cause a little but of wait time but it's we'll worth it!!
Oct-2020
Dr burns takes the time to explain things so I understand them. Great doctor.
Sep-2020
he was fantastic! very forthcoming and helpful
Sep-2020
Excellent surgeon and compassionate human who actually spends time talking with patients
Sep-2020
Very thorough, amazing surgeon!!
Sep-2020
Kind caring great person and a great surgeon.Thank you so miuch.
Sep-2020
Very personable. Spent a lot of time telling me my options and listening to my concerns.
Sep-2020
Exceptional healer!
Aug-2020
Truly interested in his patients!!! Spends time listening to you concerns.
Aug-2020
Very comfortable with him personable and professional at the same time!??
Aug-2020
For a doctor he is a normal human being. He says it like it is in words you understand. He is a social doctor. He does not rush you out. He is very friendly. This world we live in needs more of him.
Jul-2020
Thank you. Great MD
Jun-2020
Dr Burns is one of the good ones
Jul-2020
Incredibly kind and knowledgeable doctor. We are so happy to have met him.
Jun-2020
awesome doc!!
Jun-2020
Dr. Burns is amazing - compassionate with a great bedside manner. I trust him and feel confident in the care I get from him.
Jun-2020
My daughter had surgery by Dr. Burns. He is amazing has such a great attitude and explained everything thoroughly to her about what would happen during surgery along with what we would be looking at for a recovery time as well.
Jun-2020
De. Burns is the best!!!
Jun-2020
Great Dr he is friendly and explains procedures to be performed.
Jun-2020
Dr. Burns never rushes, always takes time to explain and has a great sense of humor.
May-2020
He did a great job on my operation .
May-2020
Dr Burns really put my mind at ease.Thank You Dr Burns for doing such a nice job at fixing my elbow.
May-2020
All of my visits with Dr. Burns have been positive. However, what stands out is that I have never felt rushed. The first time my husband and I met him in his office after surgery I was anxious to know if the broken bones were healing properly and they were. He said he would talk about that soon but he liked to spend a few minutes getting to know his patients. That spoke volumes.
May-2020
Dr Burns explains my x-rays and reviews my physical progress. He answers My questions that I have with explanations for anything's I might be unsure of.
Apr-2020
Thank you Dr. Burns for all your help.
Apr-2020
Excellent visit. Dr Burns spent a lot of time explaining things with me. Highly recommend Dr Burns
Mar-2020
Very Good Visit
Mar-2020
Dr. Burns is the best! He sincerely takes his time answering all questions and has the best sense of humor. I highly recommend him to fix any broken bone!
Feb-2020
Dr. Burns repaired my leg fracture. Took time with explaining plan and answered all my questions, making sure I understood everything.
Jan-2020
Excellent listener.
Jan-2020
Dr. Burns has been outstanding with our son. We have been so pleased with every appointment, and the results of our son’s surgery.
Jan-2020
Dr Burns explains every aspect of my recovery in easily understandable terms. He makes me feel comfortable with my rate of progress.
Jan-2020
Pleasant and thorough. Took the time to explain the procedure and at the follow up explain the next steps.
Jan-2020
My wife saw Dr Burns with me on Monday. I haven't been able to get a copy of the exercises or treatment plan yet. Aveanna home health has stopped by the last two days and the physical therapist today said she doesn't have anything to start therapy. Hopefully by Monday they will have a treatment plan to start therapy. We have lost a week except for the couple of things I have been doing that Dr Burns showed us.
Nov-2019
Spends time to listen to my concerns and answer my questions.
Oct-2019
Dr Burns listens, explains and respects individual needs - all the important qualities they don’t teach in medical school.
Oct-2019
Dr. Burns is a wonderful doctor. He is informative and compassionate manner about him. I would recommend him.
Sep-2019
Very personable and skilled I have the utmost confidence in him
Sep-2019
Great Surgeon. But Doesn’t really listen to you about your pain. A few years after surgery. Makes you feel like he doubts what you are telling him. .
Sep-2019
Good mice
Sep-2019
Top surgeon and human. smart but approachable and takes lots of time to answer questions. Also gentle and kind
Aug-2019
Great Doctor
I would recommend him to everyone!
Aug-2019
Very pleasant and patient in answering a myriad of questions. Easy to understand.Felt comfortable in trust in his care.
Dr. Bennett Burns is a board-certified orthopedic surgeon, with specialties in trauma and fracture care, and complex fractures. He is part of the American Academy of Orthopedic Surgeons and has trained in ATLS, ACLS, and BCLS.
Sub-Specialities Trauma & Fracture Care Complex Fractures
Education & Postgraduate Training Flight Surgeon Naval Aerospace Medical Institute
Surgical Internship Hospital of University of North Carolina
Internal Medicine Internship Naval Hospital
Residency UNC Hospitals Department of Orthopaedics
Medical School University of Virginia School of Medicine
Undergraduate University of Virginia
Professional Activities: American Academy of Orthopedic Surgeons Trained in ATLS, ACLS, BCLS
Excellent in every manner. Everything and more of what we had hoped for. Thanks for your expertise and abilities
Nice doctor answers all my questions and follows up on what needs to be done
Dr. Burns is down to earth; he explains everything in layman’s terms. He is very friendly, and he makes his patients feel comfortable.
Dr. Burns is great. More to the point, he takes time to find out what's going and care about you as a patient. I appreciate his "bedside" manner and recommend him highly
Nice Dr hoping hip heals well n quickly ty
Always keeps me in the know about everything that’s happening. I find him to be a very good doctor, and person. I would recommend him to anyone.
Absolutely a wonderful doctor with great personality to ease your worries about surgery. He and his whole staff had their positions down pat. I went in smiling and came out smiling 😁 Very talented doctor. I'm in need of a knee replacement, I hope he does them👍
Also saw pa S.Bouthillette and MO. Everyone was excellent and compassionate.
Dr. Burns is real easy to talk and very knowledgeable. I’ll recommend him to anyone.
Extremely talented Orthopedic Surgeon He demonstrated concern about the horrific, triple fracture of my femur which has finally healed! 6/10/2024!!!! I am now walking without a cane or walker . My last appointment was today. I highly recommend Dr. Burns for treatment. Bless you Dr. Burns for your care and expertise .