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Specialty > Gastroenterology > New York > Gastroenterology Associates of Rochester > Alexander Dao, MD
The reviews listed below were collected independently of Gastroenterology Associates of Rochester through rater8. Each review represents an authentic and verified patient experience.
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The sign in Secretary wasn’t all that friendly. When a patient enters the office it may soothe their anxieties if greeted w a smile & not feeling like it’s a burden just to be signed in. My appointment was scheduled for 9:30 but I didn’t make it to the back until almost 10. At 9:45 I went up to the desk for a status and her response was very dry. I would have appreciated a courtesy of someone letting me know that my appt time was delayed so that I could make arrangements for someone to get my son off the bus & it’s very disheartening to see others sign in after you but get called first. While I understand there may be issues with the previous patient(s), keep those waiting updated in case they planned other things around the visit. Once I made it to the back the nurses & Dr. Dao were very professional & made my anxiety go from 10 to 0. Dr. Dao was very thorough & informative. Gave clear instructions for moving forward. I appreciate his assistance with reassuring me that I’m in health.
Great doctor
Staff warm, informative and friendly from calling to make appt, to checking in, to the nurses. Dr. Dao pleasant and kind. If you're a west sider, office conveniently located off 390. Definitely recommend this office!
Dr. Dao was wonderful and very patient and professional. I’m writing this for my mother (81yrs old), she didn’t empty out completely, so Dr Dao got her back in the next day! Would recommend him to all! 5⭐️
Very nice and informitive
professional, kind, efficient, and informative
Dr. Dao was very thorough with explanations. He was very knowledgeable and very polite. He made me feel confident about the procedure.
Very professional and actually provided me with a possible solution to what I currently am dealing with when no other doctor could!! Definitely recommend Dr.Dao
Excellent service
Pleasant, thorough and organized