Alaa Masjune, M.D.

Innovista Medical Center

Family Medicine

Richardson, TX

Most recent review: 4 days ago New
The reviews listed below were collected independently of Innovista Medical Center through rater8. Each review represents an authentic and verified patient experience.

2 hours for a simple annual wellness with majority of the time just sitting there. Doctor also didn’t refill medication despite being asked. Attempted to push weight loss drugs that are known to cause worsening symptoms for my disease. I had to remind her of the bloodwork she wanted me to get done despite her being the one insisting I get it done in the first place. Very unprofessional

(4 days ago) Mar-2026

Didn't listen to my concerns, waved off multiple issues I was having with my health, and told me my reason for seeking ADHD medication wasn't valid

(5 days ago) Mar-2026

Didn’t really make clear what she was doing which was lowering my medication so cut them in half and one of them is something that definitely needs weening off of! Did not provide an ESA letter that I requested when making orginal appointment.

(6 days ago) Mar-2026

She is a great doctor. She listens to me and she treated all my concerns and even though I haven’t seen her because I keep missing appointments she still remembers everything about me and my family.

(1 week ago) Mar-2026

She is a very good doctor

(1 week ago) Feb-2026

She's excellent

(2 weeks ago) Feb-2026

She is a good doctor.she tries to keep updated with our health wellbeing.

(2 weeks ago) Feb-2026

Very professional, knowledgeable and nice.

(2 weeks ago) Feb-2026

I have been seeing her for 5 years. She's the best. She listens, remembers and follows thru. She's great.

(3 weeks ago) Feb-2026

I never give bad reviews. This place ran so many test that came back negative. I told them the problem but I guess since I’m not a doctor I don’t know my body. So I was wondering if all the tests they ran was it just to charge the insurance company x amount of dollars? They never figured out I have an upper respiratory infection and if it’s not taken care of I can end up in the hospital with pneumonia. She gave me no prescription just sent me home and they sent the test results in MyChart with no follow up call. I feel like these people didn’t want to help me so I’m trying to figure out how to get well

(3 weeks ago) Feb-2026
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