The reviews listed below were collected independently of Houston ENT & Allergy through rater8. Each review represents an authentic and verified patient experience.
Dr Castillo allowed me to bring a friend. An appointment was set up for her, it was all done legally, and according to the rules, she has to follow. This friend has had a broken Opticon hearing aid for a year or more, and the other was not on full power. She repaired the one and completely cleaned and restored the working one, and my friend is now hearing Like she should! She was almost in tears with joy. Dr. Castillo’’s Kindness is also precious to me. She didn’t know it, But my friend is a messianic Jew and a Holocaust survivor.. Thank you, Dr. Castillo. And praise the Lord!
Jul-2025
She answered my questions so that I understood. I like that.
Jun-2025
I had a great visit with Tracy. She really took the time to listen to my concerns about my hearing devices and helped me fix them. By the end, my devices sounded way clearer, and I learned more about hearing loss and how it affects us. Thanks so much, Tracy!
Jun-2025
Great Service! Very easy to communicate with. Explains everything well. I would recommend to my friends.
Jun-2025
Saw the intern. He was excellent!
May-2025
Thorough, knowledgeable and courteous
May-2025
Excellent communication and very supportive of patient needs!
Mar-2025
Always, a great experience. Very thorough, on time, and very efficient. I have no complaints.
Feb-2025
Dr. Castillo always patiently answers all my questions and makes sure that my hearing aids are in top shape.
Jan-2025
Pleasant and professional appointment with Dr Castillo. Very efficient.
Dec-2024
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Katy - Houston Methodist West-Building 2
18300 Katy Freeway, Suite 605 Houston, TX 77094
Tracey Castillo, AuD, is an Audiologist at Houston ENT & Allergy, located in the Katy, Texas office.
Dr Castillo allowed me to bring a friend. An appointment was set up for her, it was all done legally, and according to the rules, she has to follow. This friend has had a broken Opticon hearing aid for a year or more, and the other was not on full power. She repaired the one and completely cleaned and restored the working one, and my friend is now hearing Like she should! She was almost in tears with joy. Dr. Castillo’’s Kindness is also precious to me. She didn’t know it, But my friend is a messianic Jew and a Holocaust survivor.. Thank you, Dr. Castillo. And praise the Lord!
She answered my questions so that I understood. I like that.
I had a great visit with Tracy. She really took the time to listen to my concerns about my hearing devices and helped me fix them. By the end, my devices sounded way clearer, and I learned more about hearing loss and how it affects us. Thanks so much, Tracy!
Great Service! Very easy to communicate with. Explains everything well. I would recommend to my friends.
Saw the intern. He was excellent!
Thorough, knowledgeable and courteous
Excellent communication and very supportive of patient needs!
Always, a great experience. Very thorough, on time, and very efficient. I have no complaints.
Dr. Castillo always patiently answers all my questions and makes sure that my hearing aids are in top shape.
Pleasant and professional appointment with Dr Castillo. Very efficient.