Specialty > Audiology > Kentucky > Advanced ENT & Allergy > Kristen Hilsher, Au.D.

Kristen Hilsher, Au.D.

Advanced ENT & Allergy

Audiology

Louisville, KY

The reviews listed below were collected independently of Advanced ENT & Allergy through rater8. Each review represents an authentic and verified patient experience.

My husband came with me since I feel that purchasing hearing aids is a big decision. Kristen was very pleasant. She explained everything well and helped us make a decision for what we felt was right for me. One thing that concerned me that I didn’t realize until we were on our way home is that I didn’t receive any paperwork or brochure on the 5 different types we reviewed nor the one we chose. Once we got home I contacted my insurance and determined that I needed to drop down a level from what we had chosen in order to receive full benefit. I immediately called and left a message which is actually not an easy thing to do with the way the phone system works. Kristen called me back the next morning and made me feel as if she was quite put out with me, even using the phrase “as I already said” at one point in our conversation. My next appointment for my fitting is Monday and I have to say that after that phone call I am quite uneasy about meeting with her again.

Sep-2025

Very informative in her field of expertise. I was most appreciative of her listening skills, and I found her to be both kind, and considerate in making recommendations about my personal experience.

Aug-2025

I have been a patient for 40+ years. Mark was always my audiologist until he retired. Kristin appeared knowledgeable, kind and helpful during my appointment earlier this week. I appreciated her assistance with my hearing aids.

Aug-2025

Kristen took time with me, made a potentially difficult conversation comfortable, and genuinely listened.

Aug-2025

Kristen is very efficient and knowledgeable. She is helpful with the hearing aids I purchased from her and your office. Thanks

Aug-2025

Outstanding experience as usual.

Jul-2025

Kristen is always patient with my wife in explaining things clearly so we understand. She does a great job.

Jul-2025

Kristen along with everyone ENT are the best. I am happy with everyone especially Dr. Amy Ingram and Asia.

Jul-2025

She is always helpful and thorough in explaining the process.

Jul-2025

Friendly and knowledgeable.

Jun-2025
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